Kaylee Portocarrero
Miami,United States
Summary
Dynamic Beauty Advisor and Brand Representative with extensive experience in customer engagement, sales, and team leadership. Proven track record at Sephora, enhancing customer satisfaction through expert product knowledge and consultation. Skilled in multi-tasking, organization, and critical thinking, consistently meeting sales targets. Adept at building client relationships and fostering a positive brand image.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Sephora
Miami, FL
10.2024 - Current
- Educate clients on beauty products, enhancing their confidence with at-home application.
- Manage and enhance product displays to boost customer interest and sales.
- Handle transactions efficiently, maintaining high levels of customer service.
- Drive sales growth through effective upselling and cross-selling strategies.
- Work collaboratively with team members to meet sales goals, and ensure operational efficiency.
Brand Representative
Hollister
Miami, FL
05.2023 - 08.2024
- Managed customer complaints, ensuring resolution to uphold brand reputation.
- Conducted product demonstrations to increase brand visibility and customer interaction.
- Ensured stock levels met sales demands through effective inventory management.
- Mentored new team members, aiding their professional development.
Education
Associates - Law
Miami Dade College
Miami, FLHigh School Diploma -
J.C. Bermudez
Doral, FL05.2024
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
Additional Information
- Achieved high academic honors throughout education.
- Recognized for leadership in school clubs and extracurricular activities.
- Received awards in writing and dance competitions.
- Successfully completed advanced coursework in law and related fields.
- Facilitated community events promoting inclusivity and teamwork.
Timeline
Beauty Advisor
Sephora
10.2024 - Current
Brand Representative
Hollister
05.2023 - 08.2024
Associates - Law
Miami Dade College
High School Diploma -
J.C. Bermudez