Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee queen

Chauncey,OH

Summary

Dynamic team leader with a proven track record at Magna Seating, excelling in team motivation and problem-solving. Enhanced individual performance through targeted coaching, fostering a culture of continuous improvement. Recognized for delivering exceptional results and maintaining a safe work environment, while cultivating strong relationships that drive success.

Overview

6
6
years of professional experience

Work History

Team Leader

Magna Seating
11.2022 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Business Owner

Queen's Cleaning Service
03.2021 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

Housekeeper Manager

Atown Steam/ Keep It Clean
04.2019 - 03.2021


  • Managed daily operations of housekeeping department, ensuring high standards of cleanliness and guest satisfaction.
  • Trained and supervised team members, fostering a culture of accountability and excellence in service delivery.
  • Fostered teamwork by conducting regular meetings with staff to discuss goals, challenges, and strategies for continuous improvement.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

Education

Federal Hocking High School
Stewart, OH

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation

Timeline

Team Leader

Magna Seating
11.2022 - Current

Business Owner

Queen's Cleaning Service
03.2021 - 11.2022

Housekeeper Manager

Atown Steam/ Keep It Clean
04.2019 - 03.2021

Federal Hocking High School
Kaylee queen