Kaylee Rich
Edmond,OK
Summary
Proven track record in enhancing patient and customer satisfaction at Beare Manor, adept in vital signs monitoring and cultivating warm relationships. Demonstrated ability to maintain cleanliness and service quality, achieving a significant improvement in guest flow efficiency. Skilled in both patient care and hospitality, embodying compassion and empathy in all interactions. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA
Beare Manor
12.2023 - 05.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Restaurant Waiter
Pete's Place Bar & Grill
05.2022 - 09.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor Degree - Nursing
University Central Oklahoma
Edmond 05.2028
High School Diploma -
Mcalester High School
Mcalester, OK05.2024
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Cleanliness
- Order Taking
- Service Quality
- Table Setting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- CNA - Certified Nurse Assistant
Timeline
CNA
Beare Manor
12.2023 - 05.2024
Restaurant Waiter
Pete's Place Bar & Grill
05.2022 - 09.2022
Bachelor Degree - Nursing
University Central Oklahoma
High School Diploma -
Mcalester High School
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