Kaylee-Rose Cappello
Summary
Social work undergraduate with training in mental health policy and experience in community outreach. Looking to build on my research skills and interpersonal communication skills. Dedicated to social justice through measurable community engagement and support.
Overview
1
1
year of professional experience
Work History
Bank Teller
Bangor Savings Bank
Augusta, ME
05.2026 - 08.2026
- Verified customer identification and followed Bangor Savings Bank security procedures.
- Ensured secure handling of cash transactions while meeting required security levels.
- Resolved transaction problems, ensuring accuracy in branch records and maintaining customer trust.
- Served high customer volumes during busy shifts, demonstrating calm professionalism and effective multitasking.
- Promoted Bangor Savings Bank products and services, enhancing customer awareness and engagement.
Bank Teller
Bangor Savings Bank
Damariscotta/Boothbay/New Harbor, ME
05.2025 - 08.2025
- Processed deposits, withdrawals, and cash transactions, ensuring accuracy and efficiency for community banking customers.
- Verified customer identification and adhered to Bangor Savings Bank security procedures to maintain compliance and protect customer data.
- Resolved transaction issues while maintaining accurate branch records.
- Ensured cash handling adhered to bank security protocols.
- Answered customer questions and resolved complaints promptly, enhancing customer satisfaction and fostering positive relationships.
Education
Social Work
University of Maine
Orono, ME01-2028
Skills
- Team collaboration
- Problem-solving
- Confidentiality awareness
- Customer relationship development
- Multitasking and prioritization
- Fraud identification
- Record keeping
- Cash handling
Affiliations
- Volunteer, Orono Health Association - Food Cupboard
- Volunteer, Black Bear Exchange - Food Pantry
Timeline
Bank Teller
Bangor Savings Bank
05.2026 - 08.2026
Bank Teller
Bangor Savings Bank
05.2025 - 08.2025
Social Work
University of Maine