Kaylee Rothacher
Canton,OH
Summary
Proven customer service expert with a track record of enhancing customer loyalty at Walmart, I excel in fast-paced environments, showcasing exceptional attention to detail and empathy. My experience includes managing transactions with unparalleled accuracy and resolving complaints, resulting in a significant improvement in customer relations.
Overview
6
6
years of professional experience
Work History
Online Personal Shopper
Walmart
03.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Dollar Tree Distribution Center
Canton, OH
06.2018 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Glenoak High School
1801 Schneider St NE, Canton, OH 4472105.2018
Skills
- Patience and Empathy
- Customer service expertise
- Product picking
- Attention to Detail
- Flexible Schedule
Timeline
Online Personal Shopper
Walmart
03.2021 - Current
Cashier
Dollar Tree Distribution Center
06.2018 - 11.2020
Glenoak High School