Kaylee Rowley
Washington,UT
Summary
Customer-focused operations assistant with hands-on experience in retail, bakery, and administrative support. Brings strong communication, Microsoft Excel, and organizational skills to assist customers, manage inventory, support clean and efficient workspaces, and learn new tasks quickly.
Overview
1
1
year of professional experience
Work History
Operations Assistant
Dick's Sporting Goods, Inc
St. George, Utah
04.2026 - Current
- Delivered customer service by assisting with product selection, sizing, and recommendations, enhancing customer satisfaction.
- Maintained knowledge of current promotions, store policies, and apparel products to effectively address customer inquiries.
- Organized sales floor by stocking merchandise and creating attractive product displays, improving overall shopping experience.
- Processed merchandise shipments, restocked inventory, and ensured products were properly labeled and priced.
- Maintained fitting rooms and sales areas to ensure a clean, safe, and welcoming environment.
Car Wash Attendant
Dino Dash Car Wash
St. George, Utah
06.2025 - 08.2025
- Guided customer vehicles through wash tunnel following Dino Dash safety procedures.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Addressed customer inquiries and complaints promptly, ensuring a professional resolution and positive experience.
- Prepared cars for wash, assisted customers with pay stations, and maintained cleanliness by managing trash, laundry, and sweeping.
Education
Student - Marketing
Southern Utah University
Cedar City, UT05-2029
High School Diploma -
Pine View High School
St. George, UT05-2025
Student -
Utah Tech University
St. George, UT05-2025
Skills
- Customer service
- Visual merchandising
- Microsoft Excel
- Certified in PowerPoint
- Basic Computer and Technology skills
- Problem-solving abilities
- Communication expertise
Clubs
- DECA Distributive Education Clubs Of America
- August 2022- May 2025
- This was a great opportunity for me to learn leadership and partnership, while competing in competitions like Sports and Entertainment Marketing. I had to show professionalism as well as clear social skills to be successful in this club.
Timeline
Operations Assistant
Dick's Sporting Goods, Inc
04.2026 - Current
Car Wash Attendant
Dino Dash Car Wash
06.2025 - 08.2025
Student - Marketing
Southern Utah University
High School Diploma -
Pine View High School
Student -
Utah Tech University