Kaylee Sanchez

- greet patients and ensure that they are checked in for their scheduled appointments on arrival
-direct patients through hospital and navigate them to their next appointment
-scanning forms and documents
-answer phone calls from clinical and clerical staff

-answered multi-line phone system and directed callers to requested personnel and departments
-answered phones promptly and directed calls appropriately
-delivered high quality customer service to sustain patient and workflows
-main communication that occurs between radiologists, physician assistants, nurse practitioners, and additional clinical and clerical staff
-burn outside and inside imaging onto CDS

-verified insurance coverage for appointments and collected co-payments as required
-greeted and checked in patients, updating patient information in computer system
-answered incoming calls, responding to inquiries from patients and other medical offices
-processed referrals for specialist care when requested by physicians or patients
-maintained supply inventory for office area, ordering items as needed and stocking shelves
-prepared charts for new patients, ensuring all necessary forms were completed correctly
-maintained confidentiality of patient information according to HIPPA regulations
-scheduled patient appointments, verifying accuracy of appointment times with providers
-answered multi-line phone system and directed callers to requested personnel and departments
-delivered high-quality administrative and customer service to sustain patient and workflows
-carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
-scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files