Kaylee Shelly
Mobile
Summary
A dynamic leader with proven expertise in customer service and team leadership honed at Salad Station. Excelled in staff management, enhancing kitchen efficiency, and elevating customer satisfaction through meticulous attention to detail and effective communication. Skilled in time management and problem-solving, consistently meeting tight deadlines and fostering positive relationships. Starting a salad bar pepper and working efficiently to earn the manager role.
Overview
1
1
year of professional experience
Work History
Manager Salad Bar Prep, Kitchen Cook, Register
Salad Station
05.2024 - Current
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety, and sanitation guidelines while preparing and serving food.
- Cleaned and sanitized work areas, utensils, and equipment.
- Boosted customer satisfaction with timely meal preparation, and meeting strict deadlines during peak service hours.
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
- Managed inventory and ordered food and supplies to maintain adequate stock.
- Maintained a clean and organized front of the house where dining was held.
- Made sure the salad bar was clean and tidy, making sure nothing was ever empty
- Made sure the stock cooler was always prepped and stocked
- Made customers satisfied by answering their questions and/or concerns
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Server
West End Nutrition
12.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Answered customers' questions, recommended items, and recorded order information.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Pediatric Nursing
Coastal Alabama Community College
Fairhope, AL12-2028
High School Diploma -
Baker High School
Mobile, AL05-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Task delegation
- Documentation and reporting
- Relationship building
- Shift scheduling
- Goal setting
Timeline
Manager Salad Bar Prep, Kitchen Cook, Register
Salad Station
05.2024 - Current
Server
West End Nutrition
12.2023 - 05.2024
Pediatric Nursing
Coastal Alabama Community College
High School Diploma -
Baker High School
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