Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylee Smith

Odessa,FL

Summary

Dynamic professional with a strong background in emergency management at Hillsborough County Fire Rescue. Proven ability to assess situations swiftly and provide critical instructions under pressure. Proficient at multitasking and fostering teamwork in high-stakes environments. Exceptional customer service skills honed as a Pool Technician, ensuring client satisfaction while maintaining safety standards. at multitasking and fostering teamwork in high-stakes environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Telecommunicator

Hillsborough County Fire Rescue
10.2024 - Current
  • Responsible for answering emergency calls from the public, other agencies, and alarm companies, quickly and accurately assessing the nature and location of the emergency.
  • Dispatching the appropriate emergency services (fire or medical) to the scene, while providing necessary instructions to callers until first responders arrive.
  • utilize a computer-aided dispatch system to log and track calls and unit status.

Pool Technician

Triton Pool Services
06.2021 - 12.2022
  • Obtained water readings and adjusted water chemistry to keep pools/spas clean and sanitized.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Operate and maintain company vehicle and equipment in a professional manner.

Shop Hand

Signal 7 Hot Rod Shop
01.2016 - 07.2021
  • Maintained a clean and organized shop floor, ensuring products being powder coated were spotless.
  • Refurbishing vehicles by cleaning, sandblasting, and powder coating each part a new color.
  • Logged and tracked sales, tracking information, and inventory.
  • Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
  • Assisted others with various tasks, contributing to a positive work environment and increased productivity.
  • Used heavy machinery to load, unload, and transport items.

Education

High School Diploma -

River Ridge High School
New Port Richey, FL
06.2021

Skills

  • Public safety awareness
  • Emergency management
  • Teamwork
  • Customer service
  • Time management
  • Multitasking

Certification

  • Public safety telecommunicator
  • Basic life support
  • Emergency fire dispatch
  • Emergency medical dispatch

Timeline

Telecommunicator

Hillsborough County Fire Rescue
10.2024 - Current

Pool Technician

Triton Pool Services
06.2021 - 12.2022

Shop Hand

Signal 7 Hot Rod Shop
01.2016 - 07.2021

High School Diploma -

River Ridge High School

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Kaylee Smith