Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Kaylee Summerlin

Elm City,NC

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/Host/Food Runner

Jack's at Rocky Mount Mills
Rocky Mount, North Carolina
02.2024 - 08.2025
  • Provided excellent customer service to enhance dining experiences.
  • Took accurate orders and communicated them to the kitchen staff.
  • Managed table settings and ensured cleanliness in dining areas.
  • Collaborated with team members to maintain a smooth workflow.
  • Trained new servers on menu items and service standards.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Delivered food promptly to tables while ensuring order accuracy.
  • Greeted guests and managed seating arrangements to optimize flow.

Cashier

Panera Bread
Rocky Mount, North Carolina
09.2023 - 02.2024
  • Communicated menu details and daily specials to customers effectively.
  • Organized stock shelves to ensure product accessibility and visibility.

Event Staff/Server

Wilson Country Club
Wilson, North Carolina
04.2022 - 10.2023
  • Delivered exceptional customer service to guests at the poolside area.
  • Managed inventory levels and restocked supplies as needed throughout shifts.
  • Set up tables and chairs for events according to venue specifications.
  • Served food and beverages promptly to guests during various events.

Customer Service Cashier

Bags and Bins
Rocky Mount, NC
12.2022 - 07.2023
  • Operated cash registers to process payments for goods and services.
  • I cleaned the store, ensuring a clean environment for customers to stop.
  • Helped customers carry items to their car and assisted them with any needs or issues.

Education

Bachelor of Science - Exercise Science

North Carolina Wesleyan University
Rocky Mount, NC
05-2028

High School Diploma -

Nash Central High School
Rocky Mount, NC
06-2024

Skills

  • Customer service
  • Team collaboration
  • Event coordination
  • Problem resolution
  • Time management
  • Leadership roles

Certification

  • Business Certification at Nash Community College

Accomplishments

  • National Honor Society
  • Rocky Mount Debuettes

Timeline

Server/Host/Food Runner

Jack's at Rocky Mount Mills
02.2024 - 08.2025

Cashier

Panera Bread
09.2023 - 02.2024

Customer Service Cashier

Bags and Bins
12.2022 - 07.2023

Event Staff/Server

Wilson Country Club
04.2022 - 10.2023

Bachelor of Science - Exercise Science

North Carolina Wesleyan University

High School Diploma -

Nash Central High School