Kaylee Villella

The Client Receivable Specialist is primarily responsible for processing reverse wire requests, applying client funds and research of unapplied cash. These processes are to validate each client's payroll is funded before payment files are transmitted to our banks, ultimately allowing their employees to be paid.

RESPONSIBILITIES

• Create and approve client reverse wire requests (high volume).
• Administer cash application processes for payroll transactions.
• Compile and monitor intra-day bank reconciliations.
• Verify documentation, create, and process payment templates.
• Collaborate with banking partners or internal departments to investigate or resolve inquiries or discrepancies.
• Partner with leadership to develop tools and identify areas for process improvement.
• Effectively communicate with all internal teams across the organization

• Enters and verifies information in data sets through cross-referencing, cross-checking, and data conversion tasks.
• Effectively manages multiple projects simultaneously, ensuring accurate data, and that deadlines are met consistently.
• Easily adapts to internal process changes, and stays up to date on product developments.
• Troubleshoots and collaborates with peers to answer complex questions as they arise.
• Attends and leads meetings as required.
• Submits sensitive data through appropriate Paycom platforms, in accordance with Paycom Security Standards.
• Reviews specific items as required in client setup to ensure consistency and accuracy.
• Audits employee data to ensure consistency and accuracy.
• Provides regular reporting to inform the department of completion status.
• Works under a direct supervisor.
• Responds to routine questions and problems within standards and guidelines.
• Follows established procedures to accomplish the requirements of the job.
• Seeks guidance from more experienced specialists on troubleshooting issues of moderate complexity.
• Provides a high level of customer service, and timely response rates.
• Performs other duties as assigned.
• Authorized to work in the U.S. for any employer.

• Customer Service.
• Cash Handling.
• Phone operator.
• Oversee cash ordering and delivery.
• Office filing and organization.
• ACH, wire, and draft processing.
• General ledger reconciliation.
• Oversee the filing and paying of invoices and bills.

• Processed daily transactions with accuracy and attention to detail.
• Assisted customers with account inquiries and transaction-related issues.
• Maintained cash drawer integrity through regular audits and reconciliations.

• Customer Service
• Cash Handling
• Oversaw cash ordering and delivery.
• Managed the scheduling, recruiting, hiring, training, and mentoring of new and current staff.
• Phone operator
• Office filing and organization
• Vehicle title and paperwork processing.