Punctual and honest employee with solid background in any environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Work History
Cashier Team Lead
Academy Sports + Outdoors
Fayetteville, AR
04.2020 - Current
Trained team members on cash register operation and cash handling.
Quickly and accurately counted drawers at start and end of each shift.
Communicated with customers and team members to solve problems.
Operated POS cash register and equipment to collect payments.
Monitored areas for security issues and safety hazards.
Interpreted and enforced operating instructions, procedures and safety rules.
Controlled merchandise zoning and monitored compliance with merchandising guidelines.
Generated routine reports and professional correspondence.
Assisted customers by answering questions and fulfilling requests.
Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Lead Sales Associate
Buckle
Joplin, MO
02.2015 - 06.2016
Trained, coached and mentored new sales associates for maximum performance.
Provided exceptional customer service to foster client loyalty and satisfaction.
Monitored sales team performance and provided constructive feedback.
Kept detailed track of sales and customer information in company system.
Reported sales data to upper management for review.
Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
Cashier
Walmart
Huntsville, AR
06.2014 - 11.2014
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.