Kaylee Walker
Claremore,OK
Summary
Proven to enhance patient and customer satisfaction through meticulous attention to detail, cleanliness and service. I excel in dynamic environments, showcasing effective time management and nurturing relationships. My methodical approach and versatility have consistently improved operational efficiency, making me a valuable asset to any team.
Overview
7
7
years of professional experience
Work History
EVS Technician
Will Rogers Downs Casino
09.2022 - 05.2024
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
Office Clerk
Jack Kissee Ford
06.2022 - 12.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
Crew Member Cook
McDonald's
06.2020 - 10.2022
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Collaborated with team members to provide seamless customer service during peak hours.
- Contributed to overall team success by proactively seeking opportunities for improvement and offering assistance to colleagues when needed.
Crew Member Cook
Braums Ice Cream And Dairy
10.2017 - 02.2018
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
Education
Bachelor - Medical Molecular Biology
Rogers State University
Claremore, OK05.2028
Skills
Nurturing Long-Term Relationships
Methodical Task Completion
Effective Time Management
Meticulous Review Skills
Versatile in Dynamic Environments
Timeline
EVS Technician
Will Rogers Downs Casino
09.2022 - 05.2024
Office Clerk
Jack Kissee Ford
06.2022 - 12.2023
Crew Member Cook
McDonald's
06.2020 - 10.2022
Crew Member Cook
Braums Ice Cream And Dairy
10.2017 - 02.2018
Bachelor - Medical Molecular Biology
Rogers State University
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