Norma I Bermúdez

Performed detailed maintenance of restrooms, focusing on sweeping, mopping, and cleaning fixtures, counters, walls, doors, and vents to promote a safe and sanitary environment.

Performed thorough cleaning of spills and outdoor ashtrays, contributing to overall facility hygiene.

Contributed to overall cleanliness by effectively managing trash disposal from all receptacles.

Conducted comprehensive cleaning of carpeted areas and diligently mopped and swept hard surface floors, including lobby and casino floor.

Enhanced overall cleanliness and safety by systematically wiping down high-touch surfaces such as doors, machines, and railings, contributing to a healthier workspace.

Performed regular inspections of casino floors and specified areas, focusing on detecting and mitigating liquid spills and trip hazards.

Maintain the cleanliness and sanitation of all public and employee restrooms, including sweeping, mopping, cleaning fixtures, counters, walls, doors, and vents.

• Clean all spills and outdoor ashtrays promptly and efficiently.

• Pick up trash, empty all trash receptacles, and ensure proper disposal.

• Vacuum all carpeted areas and mop/sweep all hard surface floors (e.g., lobby, casino floor).

• Wipe down doors, machines, railing, and other high-touch surfaces.

• Continuous patrolling of the casino floors and other assigned areas to proactively identify and clean liquid spills or other potential Slip, Trip, and Fall hazards.

• Maintained cleanliness of mall floors and public areas through daily sweeping, mopping, and machine scrubbing
• Operated floor care equipment such as buffers and auto-scrubbers to ensure polished and safe surfaces
• Cleaned and restocked restrooms, food courts, and high-traffic areas
• Collected and disposed of trash; replaced liners and kept waste bins sanitized
• Responded promptly to spills, safety hazards, and emergency cleaning needs
• Followed all safety procedures and worked efficiently with minimal supervision
• Provided a clean and welcoming environment for shoppers and tenants

• Guest Room Cleaning: Thoroughly clean and sanitize guest rooms, including making beds, vacuuming, dusting, and replenishing toiletries.
• Public Area Maintenance: Maintain cleanliness in common areas such as lobbies, hallways, restrooms, and gaming floors.
• Laundry Services: Manage and service laundry, including washing, drying, and folding linens and towels.
• Inventory Management: Keep track of and replenish housekeeping supplies and equipment.
• Guest Requests: Address special requests from guests, such as providing extra amenities or assisting with room changes.
• Safety and Security: Ensure that all cleaning products and equipment are used safely and report any maintenance issues or safety hazards.
• Communication: Coordinate with other hotel departments to ensure a seamless guest experience.
• Compliance: Follow health and safety regulations, including proper sanitation procedures.
• Room Inspections: Perform inspections of guest rooms and report any maintenance needs or damage.
• Trash Removal: Dispose of trash and recycling appropriately from guest rooms and public areas.
• Lost and Found: Handle any items left behind by guests according to the casino’s lost and found policy.
• Guest Interaction: Provide friendly and professional service when interacting with guests, addressing any concerns or feedback they might have.

• Some of my responsibilities were to vacuum the carpets on the floors, offices, and around any guest areas, I also cleaned restrooms, disposed of any And all trash, operate the carpet shampooer, waxing floors etc.

• To provide day to day quality and cleanliness to present a professional and clean appearance for guest to enjoy.