Kaylee Weaver
Spartanburg,SC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Walk On's Sports Bistreaux
07.2023 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Esso Club
09.2021 - 06.2023
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Reduced wait times for diners through effective communication between front-of-house and back-of-house teams during peak hours.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Bachelor of Science - Biology
Clemson University
Clemson, SC12.2023
Skills
- Guest Engagement
- Relationship Building
- Up-Selling
- Customer Care
- Strong Interpersonal Skills
Timeline
Server
Walk On's Sports Bistreaux
07.2023 - 12.2023
Server
Esso Club
09.2021 - 06.2023
Bachelor of Science - Biology
Clemson University