Kaylee Wickrama
Conroe
Summary
Results-driven manager with expertise in customer service, team leadership, and operational efficiency. Proven ability to optimize inventory, enhance sales, and develop staff through effective training and mentoring. Also production professional with track record of maintaining and improving production line efficiency. Known for strong focus on collaborative efforts and achieving results. Reliable team player with adaptability and attention to detail.
Overview
10
10
years of professional experience
Work History
Manager
Panthers Petroleum
01.2024 - Current
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored team members on customer service best practices and sales techniques.
- Implemented visual merchandising standards to enhance product displays and drive sales.
- Analyzed sales data to identify trends, adjusting strategies for improved performance.
- Developed staff schedules to ensure adequate coverage during peak hours and events.
- Maintained compliance with company policies and procedures, fostering a safe work environment.
- Collaborated with suppliers to negotiate pricing and optimize stock replenishment processes.
- Led monthly team meetings to communicate goals, gather feedback, and encourage collaboration.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Production Line Operator
Georgia-Pacific
04.2020 - 01.2024
- Operated production machinery with adherence to safety and quality standards.
- Monitored equipment performance, identifying issues for prompt resolution.
- Collaborated with team members to streamline workflows and improve efficiency.
- Conducted routine maintenance checks on machinery to ensure optimal functionality.
Production Line Worker
Sanderson Farms Processing Plant
09.2016 - 01.2020
- Operated production machinery to process poultry efficiently and safely.
- Monitored product quality, ensuring compliance with health and safety standards.
- Collaborated with team members to maintain a streamlined workflow on the production line.
- Adhered to strict sanitation guidelines, promoting a safe working environment for all staff.
- Collaborated with other production workers to achieve smooth running of production line.
- Packaged and labeled products using automated equipment.
- Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
Education
GED -
Remington College
Houston, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
Timeline
Manager
Panthers Petroleum
01.2024 - Current
Production Line Operator
Georgia-Pacific
04.2020 - 01.2024
Production Line Worker
Sanderson Farms Processing Plant
09.2016 - 01.2020
GED -
Remington College