Kaylee Willoughby
Independence,MO
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal. communication and leadership abilities with a hunger for knowledge and growth.
Overview
2
2
years of professional experience
Work History
Property Manager
Orion Property Group
07.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in vendors, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Assistant Property Manager
Epc Real Estate
11.2023 - 07.2024
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Leasing Consultant
Fogelman Management
05.2022 - 11.2023
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Education
High School Diploma -
Bryant High School
Bryant, AR05-2016
Skills
- Customer service-focused
- Property Management
- Tenant relations
- Leasing and sales
- Marketing and Advertising
- Payment Collection
Timeline
Property Manager
Orion Property Group
07.2024 - Current
Assistant Property Manager
Epc Real Estate
11.2023 - 07.2024
Leasing Consultant
Fogelman Management
05.2022 - 11.2023
High School Diploma -
Bryant High School
Similar Profiles
Samuel David Aguirre RamosSamuel David Aguirre Ramos
Roving Maintenance at Orion Property GroupRoving Maintenance at Orion Property Group
Micheal TamayoMicheal Tamayo
Service Desk Analyst II at Orion Group HoldingsService Desk Analyst II at Orion Group Holdings
Sheree SantiagoSheree Santiago
Housing Compliance Monitor at Allied Orion GroupHousing Compliance Monitor at Allied Orion Group