Kaylee Wilson
Kilgore,TX
Summary
Dedicated individual with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Server
Venecias
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Manager
Vice City
09.2022 - 10.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Improved marketing to attract new customers and promote business.
- Established team priorities, maintained schedules and monitored performance.
Manager
Boonies
11.2020 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High School Diploma -
Sabine High School
Gladewater, TX05.2020
Skills
- Guest Engagement
- Service Prioritization
- Cash Handling
- Workforce Management
- Expense Tracking
- Time Management
- Invoicing and Collections
- Data Processing
- Payroll Processing
- Invoicing
- Team Collaboration
- Bookkeeping
- Data Organization
- Payment Processing
- Quick Books
- Accounts Payable
- Accounts Receivable
Timeline
Server
Venecias
02.2023 - Current
Manager
Vice City
09.2022 - 10.2023
Manager
Boonies
11.2020 - 05.2022
High School Diploma -
Sabine High School
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