Summary
Overview
Work History
Education
Skills
Timeline
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Kayleea Nelson

Fort Lauderdale

Summary

Proficient in high-pressure environments with a proven track record of delivering quality results swiftly. Demonstrates strong customer service skills, effectively resolving concerns to enhance satisfaction. Highly organized and motivated, with a focus on time management and operational efficiency. Eager to leverage skills in entry-level roles to contribute to organizational success.

Overview

5
5
years of professional experience

Work History

Lead Kennel Technician

Lauderdale Pet Lodge
Fort Lauderdale
09.2024 - 12.2024
  • Maintained accurate daily logs of time spent with dogs to calculate payments.
  • Followed precise feeding schedules and instructions for all animals in care.
  • Administered medications and vaccinations as part of medical treatment for animals.

Customer Service Representative

BrightStar Property Maintenance
Fort Lauderdale
06.2020 - 09.2024
  • Conferred with customers via telephone and in person to provide product information and take orders.
  • Increased customer satisfaction ratings by swiftly resolving issues and suggesting effective solutions.
  • Facilitated customer service through prompt responses to inbound calls, chats, and emails.
  • Resolved customer complaints efficiently to maintain high standards of service.

Cashier

DD's Discount Store
Tamarac
03.2021 - 07.2022
  • Greeted customers and addressed inquiries regarding store products and services.
  • Provided exceptional customer service to promote loyalty programs and enhance sales potential.
  • Personalized service for each customer, significantly boosting satisfaction levels.

Education

Associate of Arts - Veterinary Science

HCI College
Fort Lauderdale, FL
10-2025

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Time management
  • Critical thinking
  • Client communication

Timeline

Lead Kennel Technician

Lauderdale Pet Lodge
09.2024 - 12.2024

Cashier

DD's Discount Store
03.2021 - 07.2022

Customer Service Representative

BrightStar Property Maintenance
06.2020 - 09.2024

Associate of Arts - Veterinary Science

HCI College
Kayleea Nelson