Kaylee Ann Aiwohi-Keomaka
Honolulu,HI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in adapting to new situations and challenges to best enhance the organizational brand. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Walgreens
11.2021 - 06.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided training and support to new associates to help provide high-quality customer service.
Cashier/Server
Pizza Hut
Honolulu, HI
07.2019 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Teller
American Savings Bank
06.2022 - 08.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Education
Associate of Arts - Liberal Arts And General Studies
Honolulu Community College
Honolulu, HI05.2022
High School Diploma -
Moanalua High School
Honolulu, HI05.2019
Skills
- Account Services
- Store Displays
- Balance Verification and Reconciliation
- Guest Satisfaction
- Cultural Awareness
- Process Transactions
- Conflict Resolution
- Proficient Time Management
- Fast Learner
Timeline
Teller
American Savings Bank
06.2022 - 08.2023
Customer Service Associate
Walgreens
11.2021 - 06.2022
Cashier/Server
Pizza Hut
07.2019 - 06.2022
Associate of Arts - Liberal Arts And General Studies
Honolulu Community College
High School Diploma -
Moanalua High School
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