Kayleen Olson
Provo,UT
Summary
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist
Intermountain Healthcare
Provo, UT
09.2024 - Current
- Maintained a clean, safe, and organized work environment.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Followed all safety protocols when handling hazardous materials.
- Responded quickly and effectively to emergency situations.
Swim Instructor
Utah Swim Academy
Provo, UT
06.2020 - 09.2024
- Coordinated and taught swimming lessons to children aged 8 month to 14 years.
- Scheduled private lessons upon request from clients interested in more personalized instruction.
- Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
Sales Associate
Beaches Tanning Center
Orem, Utah
01.2023 - 08.2023
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Lifeguard
Splash Summit Waterpark
Provo
05.2019 - 09.2021
- Monitored swimmers to ensure safety in the pool
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Responded quickly to medical emergencies in the pool area.
Education
High School Diploma -
Provo High School
Provo 05-2022
Skills
- Anatomy and physiology
- Emergency response training
- Data entry
- Communication
- Leadership qualities
- CPR and AED training
- Sales experience
- Organizing and categorizing
- Patience and empathy
- Creative thinking
- Customer service
- Patient care
- Quality assurance
Certification
- Certified Phlebotomist, CPR & AED Certification
Timeline
Phlebotomist
Intermountain Healthcare
09.2024 - Current
Sales Associate
Beaches Tanning Center
01.2023 - 08.2023
Swim Instructor
Utah Swim Academy
06.2020 - 09.2024
Lifeguard
Splash Summit Waterpark
05.2019 - 09.2021
High School Diploma -
Provo High School