Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayleigh Cook

Pensacola

Summary

I’m a dedicated nursing student with a strong background in pharmacy and direct patient support. I’ve spent years building a foundation in healthcare through hands-on roles where precision, trust, and teamwork matter. I bring my real-world experience into every environment I step into — staying focused, dependable, and calm under pressure. I take pride in being someone my team can count on and patients feel comfortable with, whether I’m managing medications or supporting them through the care process. I’m passionate about growing into a nurse who not only delivers safe, evidence-based care, but also shows up with heart, humility, and respect for every patient’s experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walmart Pharmacy
Pensacola
07.2024 - 07.2025
  • Accurately processed and filled up to 300 prescriptions daily in a high-volume retail setting.
  • Assisted patients with medication pick-up, insurance processing, and resolved third-party rejections.
  • Provided excellent customer service while maintaining patient confidentiality and HIPAA compliance.
  • Supported pharmacists with data entry, medication labeling, and patient counseling preparation.
  • Restocked and organized pharmacy inventory to ensure medication availability and reduce waste.
  • Collaborated with a team to improve workflow and reduce wait times during peak hours.
  • Maintained a calm, professional demeanor while handling sensitive situations.
  • Left position due to increasing academic and clinical demands in nursing school.

Floater Pharmacy Tech / Inventory Specialist

Winn-Dixie Pharmacy
Pensacola
03.2021 - 12.2023
  • Traveled across multiple stores to manage inventory and support high-volume workflows.
  • Trained staff on new software (EPS) and ensured regulatory compliance.
  • Strengthened prescription accuracy and reduced wait times for patients.
  • Conducted regular inventory audits to prevent shortages and overstocking.
  • Facilitated communication between pharmacists and store management to streamline pharmacy operations.
  • Assisted with insurance claim processing and resolving prescription-related issues.
  • Provided excellent patient service, including answering questions and educating medication usage.

Certified Pharmacy Technician

Jubilant Radiopharmacy
Pensacola
03.2023 - 06.2023
  • Prepared and verified radiopharmaceuticals under strict safety guidelines.
  • Conducted quality control checks and monitored radioactive material handling protocols.
  • Maintained compliance with state and federal regulations on radioactive substances.
  • Assisted pharmacists with inventory management specific to radiopharmaceuticals.
  • Ensured accurate documentation of all procedures for safety audits and inspections.
  • Collaborated with healthcare teams to coordinate the timely delivery of radiopharmaceuticals for patient imaging and treatment.

Retail Sales Associate

Dick's Sporting Goods
Pace
02.2018 - 05.2020
  • Provided excellent customer service and assisted with inventory and store organization.
  • Trained new employees and contributed to consistent monthly sales targets.
  • Managed point-of-sale transactions and handled cash register operations accurately.
  • Participated in visual merchandising to maintain attractive and organized sales floors.
  • Assisted in inventory counts and coordinated restocking efforts to optimize product availability.
  • Supported loss prevention efforts through attentive monitoring and reporting.

Pharmacy Technician

Sacred Heart Hospital
Pensacola
04.2016 - 12.2017
  • Supported hospital-based pharmacy functions including order entry, medication retrieval, and restocking.
  • Communicated with healthcare professionals and provided medication education.
  • Assisted with medication preparation and delivery to various hospital departments.
  • Maintained accurate records in electronic health systems to ensure patient safety.
  • Participated in inventory control to maintain adequate supply levels of essential medications.
  • Adhered to sterile compounding protocols and infection control standards when required.
  • Collaborated in multidisciplinary rounds to assist pharmacists in optimizing patient care.

Pharmacy Technician

CVS Pharmacy
Pace
06.2014 - 01.2016
  • Assisted with all retail pharmacy tasks including inventory, prescription filling, and customer service.
  • Educated customers on over-the-counter medications and health products.
  • Supported pharmacist in medication reconciliation and refill authorizations.

Education

Associate of Science - Nursing

Pensacola State College
Pensacola, FL
05.2026

Associate of Arts - General Studies

Pensacola State College
Pensacola, FL
12.2023

Skills

  • Basic life support certification
  • Pharmacology Knowledge Drug Safety & Inventory Management Workflow Optimization
  • HIPAA and confidentiality compliance Strong Communication Patient Education
  • Detail-Oriented Adaptable Compassionate Team-Oriented
  • Prescription filling Medication Dispensing
    Problem-solving skills
  • Delegation and motivation
  • Fast learner
  • Time management
  • Active listening
  • Dependable and responsible
  • Decision-making

Certification

  • Certified Pharmacy Technician
  • Licensed Immunizer
  • CPR Certified (current)

Timeline

Pharmacy Technician

Walmart Pharmacy
07.2024 - 07.2025

Certified Pharmacy Technician

Jubilant Radiopharmacy
03.2023 - 06.2023

Floater Pharmacy Tech / Inventory Specialist

Winn-Dixie Pharmacy
03.2021 - 12.2023

Retail Sales Associate

Dick's Sporting Goods
02.2018 - 05.2020

Pharmacy Technician

Sacred Heart Hospital
04.2016 - 12.2017

Pharmacy Technician

CVS Pharmacy
06.2014 - 01.2016

Associate of Science - Nursing

Pensacola State College

Associate of Arts - General Studies

Pensacola State College

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