Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayleigh Ellis

Boyd,TX

Summary

Dynamic Independent Adjuster with a Texas claims adjuster license, recognized for expediting claim resolutions at 4padjusting. Proven ability in liability analysis and effective communication, enhancing customer satisfaction while managing complex caseloads. Committed to regulatory compliance and continuous professional development, ensuring accuracy and efficiency in claims processing.

Experienced with evaluating insurance claims and conducting thorough investigations to determine liability. Utilizes strong analytical and negotiation skills to ensure fair settlements. Track record of maintaining high client satisfaction and resolving conflicts efficiently.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Independent Adjuster

4padjusting
06.2023 - Current
  • Expedited claim resolution times with prompt onsite inspections after receiving new assignments from supervisors or dispatch centers.
  • Streamlined communication channels between policyholders and insurance carriers by serving as a liaison throughout the claims process.
  • Maintained a solid understanding of how policy language applied to specific claims situations ensuring consistent interpretation for all parties involved.
  • Increased accuracy in estimates by utilizing industry-standard software tools for calculating repair costs based on collected data.
  • Collaborated with other adjusters, agents, and experts to exchange information, seek advice, or provide guidance on complex cases.
  • Assisted in special projects as needed, contributing valuable insights into team decision-making processes regarding claim handling initiatives or strategies changes.
  • Managed multiple priorities simultaneously while ensuring all tasks were completed within set deadlines and quality standards maintained.
  • Consistently met performance metrics for claim closures by managing caseloads effectively and prioritizing urgent cases.
  • Conducted effective interviews with policyholders, witnesses, contractors to gather comprehensive information related to a claim''s investigation process.
  • Maintained current knowledge of industry trends and best practices through continuous professional development opportunities such as training sessions or certifications courses.
  • Affirmed or denied coverage of claims based on facts and policy terms and conditions, developing information necessary to make advance, partial and final payments when appropriate.
  • Improved workflow efficiency by maintaining organized records of all claim-related documents, photos, and correspondence.
  • Ensured regulatory compliance in handling claims by adhering to state laws, insurance policies, and company guidelines.

Phlebotoist

LabCorp
10.2020 - 06.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.

Education

Bachelor of Science - Compliance And Regulation

Arizona State University
Tempe, AZ
06-2025

High School Diploma -

Boyd High School
Boyd, TX
05-2017

Skills

  • Liability analysis
  • Claims investigation
  • Damage assessment
  • Property inspection
  • Problem-solving
  • Highly motivated
  • Attention to detail
  • Multitasking and organization
  • Verbal and written communication
  • Data entry
  • Advanced oral and written communication skills
  • Texas claims adjuster license

Certification

  • All-Lines Adjuster License- Texas

Timeline

Independent Adjuster

4padjusting
06.2023 - Current

Phlebotoist

LabCorp
10.2020 - 06.2023

Bachelor of Science - Compliance And Regulation

Arizona State University

High School Diploma -

Boyd High School

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