Dynamic and compassionate professional with a proven track record at Jonesboro Animal Control, enhancing animal welfare and adoption rates through innovative social media strategies and effective team management. Skilled in Adobe Creative Suite and adept at fostering relationships, I've significantly boosted engagement and support for animal welfare causes.
Hi, I’m
Kayleigh England
Jonesboro
Summary
Overview
11
years of professional experience
Work History
Kill Shelters Care, Too
Social Media Content Creator
11.2023 - Current
Job overview
- Enhanced brand awareness by creating engaging and shareable social media content.
- Increased audience engagement through the development of tailored content for each platform.
- Managed content across multiple platforms for widest audience reach.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
- Utilized visual storytelling techniques, incorporating eye-catching images and videos into posts for higher engagement rates.
- Conducted hashtag research to improve post visibility on various platforms, driving organic follower growth.
- Strengthened relationships with local shelters and rescue organizations, facilitating collaborative efforts to improve animal welfare in the community.
- Conducted research on animal behavior and welfare issues, contributing valuable insights to the field.
- Secured funding through grant applications and fundraising events, enabling continued expansion of programs aimed at improving animal wellbeing.
- Served as a media spokesperson on animal welfare issues, raising public awareness and garnering support for our organization''s work.
- Educated the public on proper animal care practices, increasing awareness and promoting responsible pet ownership.
- Captured domestic and wild animals.
Jonesboro Animal Control
Adoption-Rescue Coordinator/Photographer/Social Media Manager
01.2022 - Current
Job overview
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Increased brand awareness by developing and implementing effective social media strategies.
- Oversaw the successful rehoming of numerous animals by coordinating with rescue organizations and adoptive families.
- Maintained detailed records of all shelter activities, including animal intakes, adoptions, medical treatments, and facility maintenance tasks.
- Developed effective partnerships with local veterinary clinics to provide quality medical care for shelter animals at reduced costs.
- Improved adoption rates by creating engaging profiles and showcasing available animals on social media platforms.
- Promoted responsible pet ownership through public education initiatives such as workshops, seminars, and informational materials distribution.
- Prioritized animal welfare by addressing concerns promptly, collaborating with veterinarians to develop appropriate treatment plans.
- Collaborated with law enforcement agencies to investigate cases of animal abuse or neglect and facilitated necessary legal actions.
- Elevated staff morale by fostering a supportive work environment and acknowledging individual achievements.
- Enhanced animal care by implementing efficient daily routines and health checks for the shelter animals.
- Established positive community relations through regular outreach events, volunteer opportunities, and educational programs.
- Maximized shelter efficiency through continuous process evaluation, identifying areas for improvement and implementing necessary changes.
- Implemented new cleaning protocols that resulted in a decrease in disease transmission among shelter animals.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Monitored animals for behavioral problems and signs of health issues.
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Photographed high-quality images for various print and digital projects.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Fostered creative environments during shoots, making subjects feel comfortable and natural, which improved photo quality.
- Streamlined photo editing process, significantly reducing turnaround times for client projects.
- Managed social media accounts, showcasing portfolio and attracting new clients through engaging content.
Jonesboro Animal Control
Kennel Master
10.2020 - 01.2022
Job overview
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Protected animals from care errors by maintaining clear and secure tags.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Kept animals clean and free of contaminants to promote optimal health.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Maintained master schedule and set up appointments.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Referred families to animal shelters and educational articles.
- Managed staff scheduling efficiently, ensuring adequate coverage during peak hours and maintaining high-quality service at all times.
- Established open lines of communication with clients regarding their animals'' progress, fostering transparency and trust.
- Provided comprehensive training for new staff members, resulting in a more knowledgeable and efficient team of technicians.
- Reduced illness outbreaks among animals by maintaining strict sanitation standards in all kennel areas.
- Coordinated transportation logistics for animals traveling between facilities or being relocated to new homes, ensuring safety throughout the process.
- Optimized space utilization within the facility to accommodate a growing number of animals without compromising their comfort or safety.
Southern Eye Associates
Ophthalmic Scribe
10.2017 - 07.2020
Job overview
- Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.
- Maintained excellent attendance record, consistently arriving to work on time.
- Increased customer satisfaction by resolving prescription issues.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Measured and recorded visual acuity and color vision testing.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Assisted physician with laser procedures for vision corrective actions.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Identified issues during preliminary exam and addressed concerns with physician.
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
- Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.
WAR Vet Clinic And Wynne Friends Of Animals
Vet Assistant/Animal Shelter Volunteer
07.2014 - 09.2017
Job overview
- Observed and monitored over 100 animals for signs of illness or injury to report symptoms and overall animal health to supervisor.
- Assessed animal behavior to create online and paper profiles for potential adopters.
- Cared for over 100 animals by feeding and bathing, taking dogs for walks, cleaning litter boxes and supervising playtime.
- Assisted public in claiming lost animals by checking license tags and posting notices on community websites.
- Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Assisted Veterinarian in performing basic exams, tests, and surgeries for all species of patients.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Monitored up to 10 animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Maintained clean and organized boarding areas to promote animal wellbeing.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
- Observed animal details such as size, condition, behavior and eating habits and documented data with Shelter Helper.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Provided top-notch customer service to every customer and exceptional care to all animals.
- Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
Education
Wynne High SchoolWynne, AR
High School Diploma
05.2015
University Overview
East Arkansas Community CollegeForrest City, AR
from Unknown
University Overview
Skills
- Skills learned from Ophthalmology
- Adept multi-tasker
- ICD-10 (International Classification of Disease Systems)
- Team management
- Process improvement
- Supervision
- Relationship development
- Problem resolution
- BAT and CST testing
- Chart Documentation
- Visual Prescreening
- Laser procedure assistance
- Ophthalmic equipment expertise
- Appointment scheduling
- Surgical care
- Color vision assessment
- Medical history documentation
- Amsler grid testing
- Physician support
- Customer service abilities
- Skills learned from Animal Welfare
- Urine sample collection and urinalysis
- Intravenous injection
- Nail trimming
- Tail restraint
- Feline cat bag restraint
- Medication Administration
- File and records management
- Vaccinations
- X-ray review
- Ear sample collection
- Canine and feline intubation
- Animal behavior observation
- Emergency and preventive care
- Heartworm diagnostic testing
- Anal sac expression
Timeline
Social Media Content Creator
Kill Shelters Care, Too
11.2023 - Current
Adoption-Rescue Coordinator/Photographer/Social Media Manager
Jonesboro Animal Control
01.2022 - Current
Kennel Master
Jonesboro Animal Control
10.2020 - 01.2022
Ophthalmic Scribe
Southern Eye Associates
10.2017 - 07.2020
Vet Assistant/Animal Shelter Volunteer
WAR Vet Clinic And Wynne Friends Of Animals
07.2014 - 09.2017
Wynne High School
High School Diploma
East Arkansas Community College
from Unknown
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