Kayleigh Heck
Polo,IL
Summary
Hard-working individual seeking an opportunity to apply my organizational and self-starter skills in a good working environment. My objectives are to advance within the company and be an instrumental part of the company’s growth. My strengths include being a self-starter and a critical thinker with attention to detail. Efficient Order Filler known for high productivity and ability to complete tasks swiftly. Skilled in inventory management, order processing, and warehouse operations. Excel in time management, problem-solving, and teamwork, ensuring seamless fulfillment processes. Ready to leverage skills to enhance operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bath & Body Works
Sterling, Illinois
10.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Small Business Co-Owner
JK Landscapes
Polo, Illinois
09.2024 - Current
- Assisted in the development of a business plan to outline short and long-term goals for the small business.
- Maintained records of all financial transactions including invoices, purchases and payments.
- Determined pricing for products or services based on costs and competition.
Direct Support Professional
Kreider Services
Dixon, Illinois
06.2023 - 08.2023
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
Bindery
Harmony Marketing Group
02.2023 - 04.2023
- Set up and operate machine, load printed pages and envelopes, troubleshoot any issues and perform basic maintenance on the machine
- Contributed to the company’s success by working all available overtime
Order Filler
Do It Best Corp.
09.2021 - 01.2023
- Selecting orders and separating them into individual deliveries, transporting to shipping
- Following all OSHA and shipping requirements for hazardous materials
- Met or exceeded daily rate requirements
- Promoted after 90 days to more challenging department
Education
General education - Science Major
Kishwaukee community college
01.2020
General education -
Dixon High school
Dixon01.2020
Criminal Justice Program -
Whiteside Area Career Center
01.2020
Skills
- Light maintenance
- Product Location
- Interdepartmental communication
- Pick lists
- Shipping oversight
- Production line operations
- Product picking
- Pallet arrangement
- Boxing and labeling
- Workload priorities
- Merchandise restock
- Heavy Lifting
- Stock organization
- Warehouse Safety
Timeline
Sales Associate
Bath & Body Works
10.2024 - Current
Small Business Co-Owner
JK Landscapes
09.2024 - Current
Direct Support Professional
Kreider Services
06.2023 - 08.2023
Bindery
Harmony Marketing Group
02.2023 - 04.2023
Order Filler
Do It Best Corp.
09.2021 - 01.2023
General education - Science Major
Kishwaukee community college
General education -
Dixon High school
Criminal Justice Program -
Whiteside Area Career Center
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