Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucas Immerheiser

Otsego ,MN

Summary

Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry.

Hardworking

Deli Clerk with 3 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.

Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime. Friendly To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

sr sales associate

Harbor Freight Tools USA
Rogers, MN
07.2023 - 04.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.

Sr Logistic Associate

Habor Freight Tools
Rogers, MN
09.2021 - 07.2023
  • Tracked orders and notified customers of status or potential delays.
  • Reported customer feedback to management.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
  • Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
  • Sorted and properly arranged items.
  • Unloaded packages with care and placed in proper staging area.
  • Assisted other team members in navigating large loads.
  • Operated pallet jacks to aid in safe transport of heavy items.
  • Handled packages with care while transporting from truck to loading dock.
  • Loaded packages onto pallets and into staging areas as directed.
  • Maintained organized work area by storing equipment safely and properly.
  • Monitored weights and dimensions of boxes and pallets for compliance with standards.
  • Used wireless radio frequency systems communication devices to communicate with colleagues.
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Disposed of damaged or out-of-code products under approval of operations team.
  • Packed and palletized items for shipment on outbound trailers.
  • Verified orders from shipping and receiving documentation to complete accurate transfers.
  • Counted inventory by sections or for complete audits.
  • Pulled order materials according to pick tickets and delivery schedules.
  • Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Operated POS terminals and cash drawer balancing.
  • Processed credit card and debit payments via POS systems, providing accurate charges and credits.
  • Provided warranty information to customers purchasing covered items and services.
  • Addressed discrepancies in bagged purchases by providing missing items and compensatory products.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Kept shelves stocked with popular items by tracking trends and requesting new orders.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Deli Clerk

Cub Foods
Rogers, MN
07.2021 - 08.2021

went back after job number 3

Order Selector

Performance Food Group Co Rinehart
Rogers, MN
05.2021 - 05.2021
  • Wrapped pallets in shrink wrap prior to loading.
  • Kept warehouse areas free of debris and safe for all employees with proper storage and maintenance of machinery, tools and supplies.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Planned and scheduled projects and directly performed installations.
  • Entered package information into company's computer system.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Received new stock and input values into computer system.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Deli Clerk

Cub Foods
Rogers, MN
05.2018 - 04.2021
  • Planned work for deli team to optimize coverage for busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Observed customer purchases in line and differentiated between standard portions.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Sandwich Artist

Subway
Rogers, MN
02.2016 - 04.2018
  • Greeted guests, promoted specials and took orders.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Prepared salads, soups and sandwiches for customers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Cooked batches of food according to standard recipes.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Interpreted food order slips per shift to prepare food according to customer orders.

Education

High School Diploma -

Rogers Senior High School
Rogers, MN
06.2018

Skills

  • Stocking and Replenishing
  • Sandwich Preparation
  • Sales
  • Cleaning
  • Cleaning and Organization
  • Food Safety
  • POS System Use
  • Cash Handling
  • Cash register operation
  • Food arrangement
  • Inventory organization
  • Food safety standards
  • Proper waste disposal
  • Cleanliness and sanitation
  • Guest Services
  • Food Preparation and Safety
  • Pallet Arrangement
  • Pick Lists
  • Order Picking and Processing
  • Light Maintenance
  • Warehouse safety
  • Cleaning procedures
  • Heavy lifting
  • Order fulfillment
  • Equipment monitoring
  • Product Picking
  • Pallet Jack Operation
  • Materials and Supply Allocation
  • Team Guidance and Management
  • OSHA Compliance
  • Shipping and Receiving
  • Workload Delegation

Timeline

sr sales associate

Harbor Freight Tools USA
07.2023 - 04.2024

Sr Logistic Associate

Habor Freight Tools
09.2021 - 07.2023

Deli Clerk

Cub Foods
07.2021 - 08.2021

Order Selector

Performance Food Group Co Rinehart
05.2021 - 05.2021

Deli Clerk

Cub Foods
05.2018 - 04.2021

Sandwich Artist

Subway
02.2016 - 04.2018

High School Diploma -

Rogers Senior High School
Lucas Immerheiser