Results-driven business owner with proven expertise in project management and team collaboration. Strong financial management skills and a commitment to customer satisfaction drive successful operations and client relationships.
Overview
15
15
years of professional experience
Work History
Business Owner
Maid for You
Mobile
05.2023 - Current
Managed daily operations and scheduling for cleaning teams.
Developed and maintained client relationships to ensure satisfaction.
Trained and supervised new staff on cleaning protocols and equipment usage.
Implemented inventory management practices for cleaning supplies and equipment.
Created marketing materials to promote services and attract new clients.
Coordinated quality assurance checks to maintain service standards.
Oversaw financial transactions, including billing and payment processing.
Kept records for production, inventory, income, and expenses.
Oversaw daily operations of the business and provided guidance when needed.
Cleaner
Cleaning Company
Prattville
01.2017 - 08.2018
Cleaned residential and commercial spaces using industry-standard equipment.
Disinfected surfaces to maintain a hygienic environment for clients.
Organized cleaning supplies and equipment for efficient workflow.
Collaborated with team members to complete large-scale cleaning projects.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Collected trash from floors within hallways, bathrooms and work areas.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Daycare Teacher
City of Prattville
Prattville
05.2014 - 07.2017
Developed engaging lesson plans to enhance children's learning experiences.
Supervised children during activities to ensure safety and well-being.
Communicated with parents regarding children's progress and behavior.
Organized playtime activities to promote social skills and teamwork.
Assisted in meal preparation and ensured nutritional guidelines were followed.
Implemented behavior management strategies to maintain a positive classroom environment.
Collaborated with staff to create inclusive educational programs for all children.
Maintained cleanliness and organization of classroom materials and supplies.
Supervised children during meal times, playtime, and other activities.
Taught children foundational skills in colors, shapes and letters.
Supervised circle time, free play, outside play, and learning and developmental activities.
Created a positive, nurturing environment for young students.
Organized and led activities to promote physical, mental and social development.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Server
Outback Steakhouse
Prattville
03.2011 - 12.2014
Delivered exceptional customer service in fast-paced dining environment.
Took orders from customers accurately and in a timely manner.
Greeted customers, answered questions, and recommended specials to increase profits.
Managed multiple tables while ensuring timely food and drink service.
Collaborated with kitchen staff to ensure accurate and efficient order preparation.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Handled guest inquiries and resolved complaints promptly and professionally.
Demonstrated knowledge of menu items to enhance guest dining experience.
Processed payments accurately using point-of-sale system for transactions.
Maintained cleanliness and organization of dining area throughout shifts.
Cleaned tables and chairs to prepare dining area for next customers.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Trained new servers on menu items and service procedures.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.