Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayleigh Muffley

Bel Air,MD

Summary

Motivated individual with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks Coffee
08.2022 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Team Member

Cold Stone Creamery
04.2022 - 09.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • In charge of product preparation.

Shift Supervisor

Chick-fil-A
10.2020 - 03.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Maintained a safe working environment by adhering to all safety procedures, policies, and regulations.

Education

Bachelor of Arts - Criminal Justice And Psychology

Towson University
Towson, MD
05.2027

Skills

  • Adaptive and Creative
  • Safe Food Handling Practices
  • Cash Register Operation
  • New Hire Training
  • Conflict Mediation
  • Coffee Machinery
  • Food Preparation and Safety
  • Product Display
  • Team Leadership
  • Resolving Complaints
  • Exceptional Customer Service

Timeline

Barista

Starbucks Coffee
08.2022 - 08.2023

Team Member

Cold Stone Creamery
04.2022 - 09.2022

Shift Supervisor

Chick-fil-A
10.2020 - 03.2022

Bachelor of Arts - Criminal Justice And Psychology

Towson University
Kayleigh Muffley