Kayleigh Perry
Liverpool,NY
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
10
10
years of professional experience
12
12
years of post-secondary education
Work History
Medical Receptionist
Summerwood pediatrics
Liverpool, Ny
08.2023 - 06.2026
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Informed patients of financial responsibilities prior to rendering services.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Certified Medical Assistant
Summerwood Pediatrics
Liverpool, USA
08.2023 - 06.2026
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Incorporated outside records into charts and EHR.
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
Hostess, Server, Diamond Shift Coordinator
Denny's
01.2016 - 10.2023
- Provide customers with seating of their choice and cash out and invite back
- Greeting customers and taking beverage orders within the first 1-2 minutes of being sat
- Bringing out drink orders effectively, placing appetizer orders into the POS system, then take orders.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Place orders within the POS system effectively; bring out anything needed for the table and meal.
Education
Bachelor of Science - Healthcare Management
SUNY Canton
Canton , Ny 06.2015 - 06.2026
Certified Clinical Medical Assistant - Medical Assistant
O.C.M. BOCES
11.2022 - 08.2023
Certified Clinical Medical Assistant - Medical Assistant
OCM BOCES
Skills
- Inventory oversight
- Documentation
- Payment collection
- Paperwork coordination
- Office administration
- Microsoft office
- Account management
- Telephone etiquette
Timeline
Medical Receptionist
Summerwood pediatrics
08.2023 - 06.2026
Certified Medical Assistant
Summerwood Pediatrics
08.2023 - 06.2026
Certified Clinical Medical Assistant - Medical Assistant
O.C.M. BOCES
11.2022 - 08.2023
Hostess, Server, Diamond Shift Coordinator
Denny's
01.2016 - 10.2023
Bachelor of Science - Healthcare Management
SUNY Canton
06.2015 - 06.2026
Certified Clinical Medical Assistant - Medical Assistant
OCM BOCES