Kayleigh Roth
Bellmore,NY
Summary
Efficiency-driven and detail-oriented administrative professional with a proven ability to manage daily operations, support client service functions, and maintain accuracy in fast-paced environments. Known for strong organizational and multitasking skills developed through several years of experience in office management, sales support, and client communication. Adept at coordinating projects, managing calendars, and streamlining workflows to enhance team productivity and client satisfaction.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Assistant Office Manager
Pacific Link
Garden City, New York
06.2022 - Current
- Foster trusted relationships with clients by maintaining detailed, confidential records and processing sensitive transactions
- Liaise with executive leadership and business partners to streamline operations
- Manage client orders, track lifecycles, and ensure accurate documentation using Excel and QuickBooks
- Prepare reports, support money movement requests, and assist in onboarding new accounts
- Recognized for enhancing office organization and strengthening internal workflow systems
Seasonal Sales Associate
Macy's
Massapequa, NY
12.2024 - 01.2025
- Delivered client-focused service in a fast-paced retail environment during peak holiday season
- Exceeded daily targets in credit signups and sales through consultative selling
- Managed cash handling, customer disputes, and high-ticket transactions with professionalism
Prospecting Field Study Intern
The Founders Inn and Spa
Virginia Beach, VA
04.2024 - 04.2024
- Shadowed executive sales team to understand client retention strategies
- Cold-called prospective customers; identified promising leads in the luxury event space
- Learned sales funnel management, financial modeling basics, and CRM usage
Education
Bachelor of Arts - Communication
Virginia Tech
Blacksburg, VA 08.2021 - 05.2025
Skills
- Client Relationship Management
- Salesforce & HubSpot CRM
- Microsoft Excel
- Client Onboarding
- MS Office / Digital Tools
- Presentation & Communication
- Calendar Management
- Cross-Team Collaboration
Certification
- Cvent Student Certification
- HubSpot Email & Inbound Marketing Certifications
- SmartFox Academy Level 2: Salesforce Trailhead (Basic & Advanced)
Timeline
Seasonal Sales Associate
Macy's
12.2024 - 01.2025
Prospecting Field Study Intern
The Founders Inn and Spa
04.2024 - 04.2024
Assistant Office Manager
Pacific Link
06.2022 - Current
Bachelor of Arts - Communication
Virginia Tech
08.2021 - 05.2025