Kayleigh Sandoval
San Juan Capistrano,CA
Summary
Dedicated and adaptable professional with a proactive attitude. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Barista I
Loraine Canelos
Irvine, California
09.2023 - Current
- Maintained cleanliness and organization of the coffee shop environment.
- Provided exceptional customer service by engaging with patrons and fulfilling orders.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Trained new staff on equipment usage and customer service standards.
- Developed knowledge of menu items to make recommendations to customers.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Followed health, safety and sanitation guidelines to pass state inspections.
Boba Barista
Gina Ali
Mission Viejo, California
03.2023 - 08.2023
- Prepared a variety of boba drinks following company recipes and standards.
- Provided excellent customer service, addressing inquiries and resolving complaints.
- Operated point-of-sale system for accurate order processing and payments.
- Collaborated with team members to enhance workflow efficiency during busy times.
- Ensured compliance with health and safety regulations in food handling practices.
Hostess
Enrique Garcia
San Juan Capistrano, CA
06.2021 - 11.2022
- Greeted and seated guests upon arrival to ensure a welcoming atmosphere.
- Managed reservation systems to coordinate guest flow efficiently.
- Provided menus and explained daily specials to enhance dining experience.
- Communicated wait times to guests, ensuring transparency and managing expectations.
- Greeted guests warmly upon arrival, seating them promptly.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Maintained a clean and organized dining area.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
Capistrano Valley High School
Mission Viejo, CASkills
- Customer service
- Food safety
- Menu knowledge
- Order management
- Problem solving
- Attention to detail
- Cleaning standards
- Opening and closing coordination
- Food running
Certification
- ServSave California Food Handler Certificate
Timeline
Barista I
Loraine Canelos
09.2023 - Current
Boba Barista
Gina Ali
03.2023 - 08.2023
Hostess
Enrique Garcia
06.2021 - 11.2022
Capistrano Valley High School