Kaylen Carter
Lehi
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Center Quality Manager
Grifols Biomat USA
01.2015 - 07.2023
- Analyzed performance metrics to identify trends, gaps, and areas for improvement within the center''s operations.
- Collaborated with cross-functional teams to develop strategies that drove continuous improvements in center operations.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Implemented corrective actions following audits or assessments, ensuring prompt resolution of identified issues.
- Established a culture of continuous improvement by fostering open communication and encouraging staff input on process enhancements.
Quality Associate
Grifols Biomat USA
11.2014 - 01.2015
- Improved product quality by implementing rigorous inspection processes and providing feedback to production teams.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Supported the development of a positive quality culture within the organization through continuous education and communication efforts.
- Maintained accurate records of all quality-related activities, ensuring compliance with regulatory requirements.
Education
Bachelor of Science - Health Sciences
Brigham Young University - Idaho
Rexburg, ID04-2012
Skills
- Team leadership
- Quality assurance expertise
- Compliance monitoring
- Strong work ethic
- Documentation management
- Problem-solving
- Continuous improvement
- Customer satisfaction
Timeline
Center Quality Manager
Grifols Biomat USA
01.2015 - 07.2023
Quality Associate
Grifols Biomat USA
11.2014 - 01.2015
Bachelor of Science - Health Sciences
Brigham Young University - Idaho
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