Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

KAYLEN MARKS

Youngsville,LA

Summary

Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer/patient relationship management and marketing. Results-oriented strategic planner with extensive knowledge of administrative, financial, and medical experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Timecard Administrator II

MAXIMUS
Work From Home, Temp
06.2020 - 06.2022
  • Employee management, organizational planning, organize company files,quality control, identify inconsistencies and malfunctions, administrative support, project and operations management, Identifying, anticipating, performed audits on timecards,Verify and correct timesheets, charge codes, Deltek, Ultipro, and Workday,compiled statistical data from various sources for analysis,assisted in the development of new administrative systems, procedures and policies,provided general administrative support to staff members.

Employment Specialist

EMPLOYBRIDGE
Work From Home, Temp
08.2018 - 04.2019
  • Employment process, supervised qualified new hires, screened applications for minimum education and experience requirements, administered clerical testing, scheduled interviews,drug screening, extended job offers, job placement, unemployment claims,employment verifications, open enrollment, exit interviews, employee benefits.

Medical Assistant

URGENT CARE
New Iberia, LA
12.2017 - 01.2019
  • Prepared treatment rooms,,accessed patients chart with EMR using EPIC, vital signs, document medical history, applied splint, dressings, administered medication, injections, performed blood draw, assist physicians in preparing for minor surgeries and physicals, preformed X-rays and electrocardiogram (EKG), administered rapid tests for COVID, strep, urinalysis, answered phones, scheduled appointments, greeted patients, billing claims, collected co-pays, and insurance verification.

Lead Teller II

MIDSOUTH BANK
Jeanerette, LA
01.2016 - 12.2017
  • Promote bank services, cross-sell bank products, referrals, accepted deposits, processed withdrawals, cash checks,balanced and audit ATM and vault, completed Currency Transaction Reports (CTRs) in accordance with regulations, open/close accounts,counted cash drawers, reconciled remaining cash to accost for deposits and dispersals, processed cash advances on credit/debit cards, built and maintained client relationships through quality, personalized interactions, managed teller line.

Administrative Assistant

CITY OF JEANERETTE
Jeanerette, LA
01.2013 - 12.2014
  • Handled customer inquiries, complaints, billing questions, payment extension/service requests, locate resources for problem resolution,processed payments for water bills/city/property taxes, refunded customers owed money, payroll, human Resources(HR), employee benefits, deduct court ordered payments, managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials, created spreadsheets in Microsoft Excel for record-keeping and reporting, reconciled (balance) bank statements, printed checks out to vendors/employees, prepared and processed invoices, bills, and payments timely.

Education

West St. Mary High
Baldwin, La
01.2009

Associate of Applied Science - Nursing

South Louisiana Community College
Lafayette, LA

Skills

  • Customer Service
  • EMR
  • Problem Solving
  • Human Resources
  • Talent Acquisition
  • Medical Terminology
  • Prescription Refills
  • Insurance Verification
  • Account Payable/Receivable
  • Basic Life Support (BLS)
  • HIPPA Compliance
  • Money Handling
  • Typing 40 WPM
  • Patient Monitoring
  • Direct Patient Care
  • Infection control standards
  • Basic nursing care
  • Task Prioritization
  • Medical Documentation

Certification

CPR Certification

Basic Life Support (BLS)

References

References available upon request.

Timeline

Timecard Administrator II

MAXIMUS
06.2020 - 06.2022

Employment Specialist

EMPLOYBRIDGE
08.2018 - 04.2019

Medical Assistant

URGENT CARE
12.2017 - 01.2019

Lead Teller II

MIDSOUTH BANK
01.2016 - 12.2017

Administrative Assistant

CITY OF JEANERETTE
01.2013 - 12.2014

West St. Mary High

Associate of Applied Science - Nursing

South Louisiana Community College

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