KAYLEN VERASSO
Newark,OH
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through the ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dirko's Pizza
06.2021 - Current
- During my experience, I became an assistant manager
- I guided the new employees by helping them interact with customers and making the food in the back.
- Developed strong working relationships with staff, fostering a positive work environment.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Tanning Consultant
Palm Beach Tan
05.2023 - 07.2023
- During my experience as a tanning consultant, I became certified to sell products for the company.
- Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Assisted in retaining clientele through exceptional customer service, building rapport, and addressing concerns promptly.
- Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
- Collaborated with team members to create promotional events that attracted new clients and increased overall sales.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
Cashier
Dairy Isle East Main
02.2021 - 03.2022
- During my work experience, I mainly worked as a cashier making orders for the customers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Pre-Physical Therapy
Walsh University
North Canton, OH05.2027
High School Diploma -
Licking Valley High School
Hanover, OH05.2023
Skills
- CPR Certified
- Product and Service Knowledge
- Consulting
- Customer Relations
- Google Drive
- Strong Verbal and Written Communication Skills
- Detail-Oriented
References
References available upon request.
Timeline
Tanning Consultant
Palm Beach Tan
05.2023 - 07.2023
Assistant Manager
Dirko's Pizza
06.2021 - Current
Cashier
Dairy Isle East Main
02.2021 - 03.2022
Pre-Physical Therapy
Walsh University
High School Diploma -
Licking Valley High School