Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

KAYLENE A. MORELOCK

Wahneta,USA

Summary

Hard working and dedicated to doing my work properly and professionally. Motivated for new challenges and adapt to any work environment. Dependable and quick-learning team player with excellent communication and organization skills.

Overview

15
15
years of professional experience

Work History

Pretrial Secretary III

Polk County Court Services
12.2024 - Current
  • Handle sensitive information with discretion, maintaining confidentiality when managing personnel files or financial data.
  • Assist coworkers and staff members with Spanish speaking clients.
  • Answer multi-line phone system while maintaining a positive attitude. (If needed)
  • Maintain daily court documents and insure proper orders are sent out.
  • Enter data into our system and update defendant's information to keep records current.
  • Respond to emails in a timely manor.
  • Completing the proper background checks for any PTR orders needed for any out of county warrants that were signed by a judge.
  • Time and attendance for all Pretrial staff and submit to payroll.
  • Email judge's any order regarding PTR for defendant's who have violated their PTR conditions and e-file if signed.

Server

Terrie Lobb Catering
03.2016 - Current
  • Serve food and drinks to patrons at our assigned tables
  • Maintain a neat and clean appearance, while being attentive to guest throughout the entire event
  • Completing prep work, such as setting up buffet stations or plating trays of hors d'oeuvres
  • On site cooking or heating food to serve to guests
  • Providing excellent service to guests and maintaining a friendly positive attitude
  • Cleaning up after each event

Pre-Trial Interviewer

Board Of County Commissioners
02.2020 - 12.2024
  • Interview defendants booked in the Polk county jail
  • Obtain demographic information from defendant, i.e. defendants, legal name, any aliases, Social Security number, home, or mailing address, DOB, age, hair, and eye color, etc.
  • Verify all information obtained from defendant through CJIS SYSTEM, NCIC/FCIC database etc. or any approved investigative method
  • Review defendant's pretrial status during interview process and report any open cases to the Pre-trial office
  • Attend first appearance hearings for those placed on pretrial and alerting the first appearance judge of defendants with any open cases or that are currently on probation
  • Train new (day shift) pre-trail interviewers on court procedures for pre-trail services
  • Prepare and complete any forms, reports and duties as required by the supervisor and/or Director

Customer Service Cashier/Cashier/Deli

Winn-Dixie Stores Inc.
12.2011 - 03.2016
  • Restocked products and merchandise to improve aisle organization and increase sales
  • Maintained knowledge of store products and services to offer quality recommendations to customers
  • Handled cash, check and card transactions
  • Answered incoming phone calls to offer information to customers and direct callers
  • Take Inventory
  • Interact with customers to provide information in response to inquiries about products; Handle and resolve complaints
  • Facilitates return transactions
  • Counting cash drawers, balancing funds, and locking up the store when all is accurate and complete
  • Preparing food for customers, including slicing deli meats, and cheeses, or packaging hot meals
  • Maintain a clean area for customers to ensure 100% customer satisfaction
  • Monitor, deli cases, and replenish when needed

Delivery Driver/cook

Pizza Hut
01.2011 - 12.2011
  • Loaded and unloaded vehicle, delivered packages to customers' doors and collected payments upon delivery
  • Tracked and maintained records for mileage, fuel usage and delivery instructions
  • Researched and traveled most direct route to deliver items on schedule
  • Managed invoices, receipts, and delivery confirmations to foster smooth coordination with logistics team
  • Answer and receive orders placed by customers
  • Adheres to traffic regulations and road safety protocols
  • Prepping dough, building pizza orders, answering phones, working cash register, washing dishes, cutting and boxing orders

Education

High School Diploma -

Winter Haven Senior High School
Winter Haven, FL

Skills

  • Planning
  • Prioritization
  • Teamwork
  • Problem-solving
  • Verbal and written communication
  • Bilingual
  • Microsoft Word/Office
  • CJIS
  • Legal documents
  • Data entry
  • Researching
  • Works well in a fast pace environment
  • Time management
  • Commitment
  • Conflict resolution
  • Quick learner
  • Computer skills
  • Organization
  • Creative thinking
  • Multitasking
  • Training
  • Motivation
  • Hard worker
  • Outlook/Excell
  • NCIC/FCIC
  • Works well under pressure
  • Court Processes
  • Money handling
  • Patience
  • Customer service
  • Attention to detail
  • Flexibility
  • Ability to work independently
  • Leadership Skills
  • Time Keeping
  • Client confidentiality

Accomplishments

-Certificate of achievement for volunteering to be a member of the Court Services Buddy Program, which helps guide new employees through their onboarding process and training period.


-Certificate of Achievement for getting recognized for outstanding achievement for my excellent teamwork, great leadership capabilities and willing to go above and beyond her job duties.

Languages

Spanish

Timeline

Pretrial Secretary III

Polk County Court Services
12.2024 - Current

Pre-Trial Interviewer

Board Of County Commissioners
02.2020 - 12.2024

Server

Terrie Lobb Catering
03.2016 - Current

Customer Service Cashier/Cashier/Deli

Winn-Dixie Stores Inc.
12.2011 - 03.2016

Delivery Driver/cook

Pizza Hut
01.2011 - 12.2011

High School Diploma -

Winter Haven Senior High School

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