Kaylene Williams
Ponca City,OK
Summary
Dynamic Peer Recovery Specialist with Grand Mental Health, skilled in relapse prevention and motivational interviewing. Successfully empowered clients through personalized recovery planning and crisis intervention, fostering resilience and self-advocacy. Committed to maintaining confidentiality and enhancing mental health awareness, while collaborating effectively with clinical teams to support client growth and stability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Peer Recovery Specialist
Grand Mental Health
Stillwater, OK
06.2023 - Current
- Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
- Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
- Provided crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
- Participated in ongoing training opportunities to stay current with industry trends and enhance professional expertise as a Peer Recovery Specialist.
- Assisted clients in identifying personal strengths and challenges, fostering self-awareness and growth towards a healthier lifestyle.
- Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
- Conducted regular check-ins with clients, monitoring progress and addressing any barriers to recovery.
- Coordinated closely with clinical staff regarding updates on client progress or concerns that may require additional intervention or support.
- Maintained confidentiality while sharing success stories with other professionals to promote best practices in peer recovery roles.
- Developed resource materials such as tip sheets, educational handouts, or referral guides to assist clients throughout their journey toward lasting recovery.
- Documented client interactions accurately and diligently, ensuring proper tracking of progress over time.
- Created a safe space for open dialogue among peers, encouraging shared experiences and mutual support during group sessions.
- Provided guidance to clients in developing personalized relapse prevention plans, increasing success rates and long-term stability.
- Maintained client confidentiality and adhered to HIPAA guidelines.
Administrative Assistant
Ponca Tribe Hope and Recovery
Ponca City, OK
08.2019 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Peer Support Specialist
Ponca Tribe Hope and Recovery
Ponca City, OK
08.2019 - 03.2023
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Enhanced client recovery by providing emotional support and practical guidance.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Encouraged self-care among peers by facilitating wellness workshops focused on stress reduction techniques like mindfulness exercises or yoga classes.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Transported individuals to medical appointments and support meetings whenever needed.
- Maintained computers, printers and technical resources to avoid disruption in operations.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
Education
Pawnee High School
Pawnee Ok Skills
- Mental health awareness
- Self-care techniques
- Relapse prevention
- Motivational interviewing
- Recovery planning
- Boundary setting
- Substance abuse
- Peer support
- Documentation
- Payment processing
- Trauma-informed care
- Teamwork
- Teamwork and collaboration
Certification
Peer Recovery Support Specialist
Wellbriety Medicine Wheel and White Bison
CPR
Therapeutic Options
Timeline
Peer Recovery Specialist
Grand Mental Health
06.2023 - Current
Administrative Assistant
Ponca Tribe Hope and Recovery
08.2019 - 03.2023
Peer Support Specialist
Ponca Tribe Hope and Recovery
08.2019 - 03.2023
Pawnee High School