Kayley French
Oklahoma City,OK
Summary
Dedicated barista and catering coordinator with strong customer service skills. Experienced in event coordination and communication, ensuring seamless operations and high customer satisfaction.
Overview
8
8
years of professional experience
Work History
Barista
Opuluck Cafe
Norman, Oklahoma
12.2024 - Current
- Greeted customers and took beverage orders, offering tailored recommendations to enhance their experience.
- Crafted high-quality espresso beverages, catering to diverse customer preferences to ensure satisfaction.
- Adhered to health, safety, and sanitation guidelines, ensuring compliance during state inspections.
Server
O'connell's Pub & Sports Bar
Norman, Oklahoma
08.2022 - 01.2023
- Streamlined food and beverage orders during peak hours to ensure timely service.
- Handled cash and processed payments accurately at the register.
- Suggested menu specials to guests based on preferences and dietary needs to enhance dining experience.
- Verified guest identification to ensure compliance with legal age requirements for alcohol service.
Shift Leader in Training
Cava Grill
Norman, Oklahoma
05.2022 - 08.2022
- Assisted in training new team members on operational procedures.
- Followed food safety guidelines to ensure compliance with health regulations.
- Assisted management in implementing daily operational tasks and goals.
Catering Coordinator
Zoe's Kitchen Inc.
Norman, Oklahoma
06.2018 - 01.2020
- Coordinated catering events, enhancing service delivery and achieving high customer satisfaction.
- Communicated with clients to clarify requirements and fulfill special requests, ensuring tailored service.
- Networked with prospective customers, expanding local business and increasing venue clientele.
- Oversaw the setup of catering areas, including tables, chairs, linens, and décor.
Education
Associate of Arts - Political Science
Oklahoma City Community College
Oklahoma City, OK12-2026
Associate of Science - Diversified Studies
Oklahoma City Community College
Oklahoma City, OK12-2022
Skills
- Effective communication
- Customer service
- Event coordination
- Team building
- Project management
- Attention to detail
Timeline
Barista
Opuluck Cafe
12.2024 - Current
Server
O'connell's Pub & Sports Bar
08.2022 - 01.2023
Shift Leader in Training
Cava Grill
05.2022 - 08.2022
Catering Coordinator
Zoe's Kitchen Inc.
06.2018 - 01.2020
Associate of Arts - Political Science
Oklahoma City Community College
Associate of Science - Diversified Studies
Oklahoma City Community College