Dedicated professional with a strong background in appointment scheduling and customer service. Committed to providing courteous, efficient support while optimizing workflow and ensuring accurate data management.
Overview
10
10
years of professional experience
Work History
Receptionist/Medical Assistant
Van Wert Family Eye Care
Van Wert, USA
12.2021 - Current
Coordinated and scheduled patient appointments to optimize workflow efficiency.
Maintained organized medical records, ensuring accurate data entry and filing practices.
Delivered courteous, HIPAA-compliant service to patients in person and via phone.
Answered multiline phone systems professionally, directing calls to appropriate personnel.
Assisted in patient care, including exams, testing, and record management.
Ensured high-quality patient care while maintaining a clean, organized work environment.
Kitchen Staff/Caterer
Black Angus/Black Angus Catering
Van Wert, USA
05.2016 - 12.2021
Provided friendly, professional service to customers at events and banquets.
Prepared food items and facilitated meal setup for large-scale catering functions.
Ensured seamless execution of meal presentations during events.
Assisted in coordinating event logistics to enhance guest experiences.
Education
Associate of Applied science - Allied Health (CMA)
Rhodes State College
Lima, Ohio
05.2021
Health Technology Program -
Vantage Career Center
Van Wert, Ohio
05.2018
High School Diploma -
Van Wert High School
Van Wert, Ohio
05.2018
Skills
Appointment scheduling and calendar management
Phone systems and etiquette
Customer service and support
Data entry and processing
Document management and filing
Timeline
Receptionist/Medical Assistant
Van Wert Family Eye Care
12.2021 - Current
Kitchen Staff/Caterer
Black Angus/Black Angus Catering
05.2016 - 12.2021
Associate of Applied science - Allied Health (CMA)