KAYLEY LACOMBE
Holbrook,MA
Summary
Dynamic Registered Behavior Technician with a proven track record at Behavioral Connections, excelling in data collection and client relationship building. Expert in implementing behavior intervention plans and utilizing reinforcement strategies to foster skill development. Recognized for strong organization and problem-solving abilities, ensuring effective and high-quality therapy delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Behavioral Connections
Bridgewater, MA
03.2025 - Current
- Delivered consistent, high-quality ABA therapy by implementing behavior intervention plans, and collecting detailed data on client progress.
- Supported skill development through positive reinforcement and structured interventions.
- Maintained organized documentation, and collaborated with supervisors to ensure effective treatment.
Office Assistant
Charlestown Marina
Charlestown, MA
05.2024 - 01.2025
- Maintained customer confidence and protected operations by keeping information confidential.
- Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
- I greeted visitors warmly, handled inquiries, and provided general information about the company.
- Conducted follow-up calls with customers after purchase completion to ensure satisfaction.
- Assisted the sales team with challenging client requests and issues.
Front End, Cashier
Stop and Shop
Braintree, MA
01.2024 - 05.2024
- Handled customer transactions accurately and efficiently, while providing friendly and attentive service.
- Maintained a clean and organized checkout area, assisted customers with questions, and resolved basic issues.
- Worked as part of a team to ensure smooth daily operations.
Manager
Freedom Boat Club
Quincy, MA
04.2021 - 11.2022
- Assisted members with safe and efficient boat departures and returns, including docking, undocking, and securing vessels.
- Provided customer service by greeting members, answering phone calls, and responding to inquiries in a professional and timely manner.
- Performed boat detailing, including cleaning interiors and exteriors, to maintain high presentation standards.
- Conducted basic maintenance and repairs, such as troubleshooting and fixing equipment, like propellers, GPS systems, and other onboard components.
- Checked fuel levels, restocked supplies, and maintained dock and marina areas while following all safety procedures to ensure smooth daily operations.
Office Assistant
Cleary Insurance
Boston, MA
04.2020 - 09.2020
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Facilitated communication within the office and with external partners.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Greeted visitors in a professional manner, and provided assistance when necessary.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Typed, formatted, and edited correspondence and other documents.
Education
Bachelor of Science - Psychology
Bridgewater State University
Bridgewater, MA05-2024
High School Diploma -
Archbishop Williams High School
Braintree, MA05-2019
Skills
- Strong organization
- Client relationship building
- Problem-solving
- Attention to detail
- Task prioritization
- Professional ethics
- Data collection
- Behavior intervention plans
- Applied behavior analysis
- Reinforcement strategies
Certification
RBT
Timeline
Registered Behavior Technician
Behavioral Connections
03.2025 - Current
Office Assistant
Charlestown Marina
05.2024 - 01.2025
Front End, Cashier
Stop and Shop
01.2024 - 05.2024
Manager
Freedom Boat Club
04.2021 - 11.2022
Office Assistant
Cleary Insurance
04.2020 - 09.2020
Bachelor of Science - Psychology
Bridgewater State University
High School Diploma -
Archbishop Williams High School