Marikza Aguilera Cruz
Lihue,HI
Summary
Dynamic and detail-oriented Registered Behavior Technician at ABC, adept in applied behavior analysis and skilled in interpersonal communication. Proven success in implementing reinforcement techniques to enhance client behavior, ensuring safety and satisfaction. Bilingual in Spanish, supporting skill development through effective strategies. Observant and compassionate in developing individualized treatment plans, monitoring patients, and working providing therapeutic interventions. Skilled in establishing rapport with clients and families, and working collaboratively with multidisciplinary teams to ensure patient well-being. Proven track record of providing quality care, patient advocacy, and promoting recovery and self-sufficiency.
Overview
2
2
years of professional experience
Work History
Registered Behavior Technician
ABC
05.2024 - Current
- Maintained accurate data collection systems for behavior tracking purposes.
- Implemented proactive strategies for reducing challenging behaviors.
- Applied reinforcement techniques to increase desirable behaviors or decrease undesirable behaviors.
- Participated in professional development opportunities related to Applied Behavior Analysis principles.
- Utilized applied behavior analysis principles and techniques to reinforce desired behaviors.
- Collected data to document services provided, obtaining appropriate signatures and collecting other relevant documentation.
- Ensured safety of clients at all times during service provision.
- Supported and assisted individuals with skills training in all activities of daily living.
Retails Sales Associate
Bath and Body Works
09.2023 - Current
- Greeting customers and ordering assistant, answering customer questions and concerns
- Providing customers with detailed product information and recommendations
- Advising customers about member benefits, promotions, and sales
- Totaling purchases and processing cash, credit card payments, processing exchanges, returns
Desk Receptionist
Creekside Nursing Home
01.2024 - 10.2024
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between departments, facilitating efficient information flow and collaboration.
- Maintained accurate records and documentation, enhancing data retrieval processes for staff reference.
- Assisted with administrative tasks such as filing, data entry, and inventory management efficiently.
- Maintained confidentiality of information regarding clients and company.
Certified Nursing Assistant
Creekside Center
08.2023 - 12.2023
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
Education
High School Diploma - undefined
Newark Memorial High School
Certification - Nursing Assistant
San Joaquin Delta College
Skills
- Motivated and detailed-oriented student seeking a challenging role in education administration Skilled in various customer service tasks Bilingual in Spanish and ready to find the role that will help me achieve further education background
- Behavior modification techniques
- Applied behavior analysis
- Functional behavior assessment
- Behavioral support
- HIPAA requirements
- Interpersonal skills
- Progress documentation
- Document management
- Maintaining records
- Information management
- Billing and invoicing
- Calendar management
- Database maintenance
- Verbal and written communication
- Document preparation
- Strong organization
Timeline
Registered Behavior Technician
ABC
05.2024 - Current
Desk Receptionist
Creekside Nursing Home
01.2024 - 10.2024
Retails Sales Associate
Bath and Body Works
09.2023 - Current
Certified Nursing Assistant
Creekside Center
08.2023 - 12.2023
High School Diploma - undefined
Newark Memorial High School
Certification - Nursing Assistant
San Joaquin Delta College
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