Summary
Overview
Work History
Education
Skills
Timeline
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Kayli Chang

Marietta,GA

Summary

Dynamic and adaptable professional with strong communication skills, developed through experience as a Personal Assistant at Divine Plant Based Cuisine. Skilled at multitasking, problem-solving, and staying organized under pressure. Known for creating impactful documents, supporting smooth operations, and strengthening team collaboration to boost client satisfaction.

Overview

6
6
years of professional experience

Work History

Host

Chick'n Wok
Marietta, GA
03.2025 - Current
  • Greeted guests promptly and provided excellent table service
  • Took accurate food and drink orders and relayed them to the kitchen
  • Explained menu items and made recommendations based on guest preferences
  • Ensured timely delivery of food and beverages
  • Handled customer concerns with professionalism and care
  • Processed payments and maintained accurate receipts
  • Maintained cleanliness and organization of dining and service areas
  • Collaborated with kitchen and staff to ensure smooth service flow

Personal Assistant

Divine Plant Based Cuisine - (678) 815-2207
Ellenwood, GA
01.2020 - 03.2025
  • Managed all incoming and outgoing communication, including mail, emails, and faxes
  • Organized calendars, scheduled meetings, and set reminders
  • Created documents and designed menus for meetings and promotions
  • Tracked expenses and compiled reports using Microsoft Excel
  • Handled errands such as grocery shopping and order pickups
  • Oversaw inventory, bill payments, and maintenance scheduling
  • Resolved guest concerns with professionalism and care

Sales Associate

Express - (423) 894-8750
Chattanooga, TN
09.2020 - 04.2021
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Answered incoming telephone calls to provide store, products and services information.
  • Built and maintained effective relationships with peers and upper management to drive team success.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Sold various products by explaining unique features and educating customers on proper application.

Secretary

Sunshine Cleaning Flooring Design - (678) 283-0037
Atlanta , GA
09.2019 - 08.2020
  • Answered and directed calls and messages to ensure smooth communication
  • Drafted and edited business letters, invoices, memos, and emails
  • Monitored and ordered office supplies as needed
  • Created and shared team newsletters and updates
  • Handled routine correspondence to support leadership and streamline operations
  • Managed client communications via phone and email

Education

Bachelor of Science - Architecture

Kennesaw State University
Kennesaw, GA
05-2028

High School Diploma -

Atlanta Adventist Academy
Duluth, GA

Skills

  • Excellent communication
  • Multitasking and time management
  • Team-oriented and independent
  • Problem-solving and decision-making
  • Adaptable and flexible
  • Courteous and professional
  • Detail-oriented and organized

Timeline

Host

Chick'n Wok
03.2025 - Current

Sales Associate

Express - (423) 894-8750
09.2020 - 04.2021

Personal Assistant

Divine Plant Based Cuisine - (678) 815-2207
01.2020 - 03.2025

Secretary

Sunshine Cleaning Flooring Design - (678) 283-0037
09.2019 - 08.2020

Bachelor of Science - Architecture

Kennesaw State University

High School Diploma -

Atlanta Adventist Academy