Kayli Fellows
Sand Springs,OK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Aim to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Cashier
Livi Lees Donuts
09.2022 - 01.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Performed general cleaning tasks
Office Manager
Huckleberry Recovery
01.2018 - 09.2022
- De-escalated situations involving irate debtors in person and over the phone
- Solved problems over the phone with banks / collection agencies while maintaining a respectable and professional attitude
- Accepted money from debtors in exchange for releasing of vehicle property and communicated to keep debtors calm during interactions
- Performed vehicle condition reports with pictures and notes
- Dealt with excel, CARS, iRepo, & RDN a daily basis
Office Assistant
LPPI
05.2016 - 12.2016
- De-escalated situations with irate debtors both over the phone and in person
- Resolved situation with banks / collection agencies while maintaining a respectful and calm demeanor
- Released properties to debtors in exchange for cash while resolving any issues and maintaining a calm environment
- Provided updates to clients through RDN, CARS & iRepo daily
- Provided detailed condition reports on all vehicles included pictures and notes
Education
GED -
Community High School
Nevada, TX05.2017
Skills
- Excellent verbal communication and understanding helps with de-escalating tough situations
- Verbal and Written Communication
- 40-50 wpm typing speed
- Negotiation & sales expertise
- Cash Counting Machine Operations
Timeline
Cashier
Livi Lees Donuts
09.2022 - 01.2023
Office Manager
Huckleberry Recovery
01.2018 - 09.2022
Office Assistant
LPPI
05.2016 - 12.2016
GED -
Community High School