Summary
Overview
Work History
Education
Skills
Campus Engagement
Timeline
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Kayli Hedrick

Cape Girardeau,Mo

Summary

Recent graduate eager to apply a solid foundation in health sciences to make a meaningful impact in the health and human services industry, enhancing the patient and customer experience.

Overview

5
5
years of professional experience

Work History

Waitress/Bartender

Wings Etc
Cape Girardeau, Mo
02.2023 - Current
  • Provide food and drink service to customers
  • Make menu recommendations and answer questions
  • Able to communicate and remain calm in a busy environment
  • Friendly, attentive, and passionate about helping customers

Cardiology/Oncology Unit Secretary

Mercy Hospital
Cape Girardeau, Mo
06.2023 - 01.2024
  • Gathered patient information and assigned patient numbers
  • Handled admission and discharge procedures
  • Coordinated patient appointments with physicians and other healthcare providers
  • Maintained accurate patient charts, updated medical records, filed documents
  • Ensured confidentiality
  • Answered phone calls, relayed messages between medical staff and patients

Waitress

The Hornets Nest
Heyworth, Il
04.2021 - 08.2022
  • Provided food and drink service to customers
  • Made menu recommendations and answer questions
  • Able to communicate and remain calm in a busy environment
  • Friendly, attentive, and passionate about helping customers

Bank Teller

First State Bank - Heyworth
Heyworth, Il
01.2020 - 04.2021
  • Accurately processed deposits, withdrawals, and payments
  • Answered customers questions about their accounts or the banking process
  • Handled customer complaints in a professional and discreet manner

Education

Bachelor of Science - Health Sciences

Southeast Missouri State University (SEMO)
Cape Girardeau, Mo
05.2025

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Patient care
  • Data entry and analysis
  • Electronic health records
  • Quick learner

Campus Engagement

Cheerleader, 01/21-01/24

Cheered on the sidelines of SEMO football, women's basketball, men's basketball, Cheered at OVC tournament in Evansville, Indiana in 2023, Cheered at March Madness in Dayton, Ohio in 2023, Provided professionalism on and off the sidelines to properly represent SEMO

Timeline

Cardiology/Oncology Unit Secretary

Mercy Hospital
06.2023 - 01.2024

Waitress/Bartender

Wings Etc
02.2023 - Current

Waitress

The Hornets Nest
04.2021 - 08.2022

Bank Teller

First State Bank - Heyworth
01.2020 - 04.2021

Bachelor of Science - Health Sciences

Southeast Missouri State University (SEMO)

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