Kaylianna Azar
Clinton Township,MI
Summary
Dynamic automotive sales professional with strong customer service skills and a proven ability to foster client relationships. Committed to ensuring smooth transactions and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Automotive Sales Professional
T&C Auto Exchange
Saint Clair, MI
01.2025 - 04.2026
- Assisted customers in selecting vehicles based on needs and preferences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Collaborated with team members to maintain showroom organization and cleanliness.
- Coordinated transportation for both customers and employees.
- Developed strong relationships with clients, fostering repeat business opportunities.
- Utilized CRM software to log customer interactions and follow-up activities efficiently.
- Participated in training sessions to improve product knowledge and sales techniques.
- Responded to customer enquiries via telephone and email.
- Facilitated smooth transactions by preparing all necessary documentation in a timely manner.
Title Clerk
TNF Wholesales
Clinton Township, MI
01.2024 - 01.2025
- Processed vehicle title applications efficiently, ensuring compliance with state regulations.
- Maintained accurate records of titles and registrations using specialized software systems.
- Coordinated with clients to resolve discrepancies in title documentation promptly.
- Reviewed and verified title documents for completeness and accuracy before submission.
- Assisted in training new staff on title processing procedures and best practices.
Hookah Server
Moonlight Hookah Lounge
Macomb, MI
07.2022 - 2023
- Delivered exceptional customer service by promptly serving hookah and beverages to guests.
- Maintained cleanliness and organization of hookah lounge, ensuring a welcoming atmosphere for patrons.
- Assisted in setting up and dismantling hookah stations, enhancing operational efficiency during busy hours.
- Monitored inventory levels of tobacco and supplies, facilitating timely restocking to meet customer demand.
- Educated customers on various hookah flavors and preparation methods, improving overall guest experience.
Waitress
Barleycorn Public House
Macomb, MI
04.2021 - 06.2022
- Delivered exceptional customer service to enhance guest satisfaction and foster repeat business.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Collaborated with kitchen staff to communicate orders and accommodate special requests.
- Trained new team members on service protocols and restaurant procedures for consistency.
- Handled cash transactions accurately, balancing registers at the end of shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma -
L'Anse Creuse High School-North
Macomb, MI2016
Skills
- Strong negotiation skills
- Adaptability to change
- Data-driven decision making
- Target achievement
- Customer service
- Friendly and enthusiastic
- Documentation and reporting
- Marketing
- Teamwork and collaboration
- Honest and dependable
- Reliable and responsible
- Problem-solving abilities
Timeline
Automotive Sales Professional
T&C Auto Exchange
01.2025 - 04.2026
Title Clerk
TNF Wholesales
01.2024 - 01.2025
Hookah Server
Moonlight Hookah Lounge
07.2022 - 2023
Waitress
Barleycorn Public House
04.2021 - 06.2022
High School Diploma -
L'Anse Creuse High School-North