Kaylie Arnett
Springfield,OH
Summary
Dependable waitstaff successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server Waitstaff
Ye Olde Trail Tavern
03.2023 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple 6-12 tables efficiently, ensuring timely order delivery, and guest satisfaction.
- Resolved customer complaints swiftly, improving overall dining experience and retention rates.
- Assisted in training new hires, providing guidance on best practices.
Online Personal Shopper
Walmart
11.2022 - 07.2023
- Streamlined online shopping processes to enhance customer satisfaction and order accuracy.
- Analyzed customer feedback to identify trends and improve service delivery in online shopping experience.
- Collaborated with inventory management teams to ensure stock availability aligns with customer demand patterns.
Server/Hostess/Prep Cook
Roosters Wings
04.2020 - 10.2022
- Trained and mentored new staff on menu knowledge, service standards, and operational procedures.
- Assisted in maintaining kitchen cleanliness and organization to comply with health regulations.
- Processed payments accurately using POS system, maintaining cash handling integrity.
Education
Bachelor of Science - Neuroscience, Biology, Data Science
Wittenberg University
Springfield, OH05-2027
Skills
- Conflict resolution
- High-volume service efficiency
- Strong work ethic
- Exceptional customer service
- Reliability
- Team Collaberation
Timeline
Server Waitstaff
Ye Olde Trail Tavern
03.2023 - Current
Online Personal Shopper
Walmart
11.2022 - 07.2023
Server/Hostess/Prep Cook
Roosters Wings
04.2020 - 10.2022
Bachelor of Science - Neuroscience, Biology, Data Science
Wittenberg University