Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Kaylie Eriks

Summary

Healthcare Management/ Policy Student with a minor in marketing graduating in 2026 seeking to make an impact through gaining new experiences. I Currently work in Committee for a 1000+ member student-ran organization. I can bring a disciplined, creative mindset and a unique perspective of the intersection of business and the healthcare industry. Passionate about leveraging my scientific knowledge and business acumen to make a strategic analysis to pursue innovation within anything I do! I am so excited to break into this industry and gain experience!

Overview

2
2
years of professional experience

Work History

Hostess

Docs Smokehouse
07.2021 - Current
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a balanced cash drawer with correct money values and accurate documentation in the restaurant and at remote locations.
  • Took orders in our restaurant food truck managing the rush of people in the line

Barista Shift Lead

Pure Nutrition Usa
05.2021 - 11.2021
  • Served customers quickly and efficiently while maintaining conversation with the customers
  • Restocked and cleaned stations and facilities to maintain clean and operable standards.
  • Created new recipes, outlined steps, and trained staff on correct preparation.
  • Memorized ingredients and recipes for a wide variety of specialty drinks.
  • Opened and closed the business location independently

Education

Bachelor of Science - Healthcare Management And Policy

Indiana University Bloomington
Bloomington, IN
05.2026

High School Diploma -

Munster High School
Munster, IN
05.2022

Skills

  • Suggestive selling techniques
  • Train Staff
  • Sales and Marketing
  • Operate Cash Register
  • Interactive Communication Skills
  • Guest Relations
  • Multitasking

Timeline

Hostess

Docs Smokehouse
07.2021 - Current

Barista Shift Lead

Pure Nutrition Usa
05.2021 - 11.2021

Bachelor of Science - Healthcare Management And Policy

Indiana University Bloomington

High School Diploma -

Munster High School
Kaylie Eriks