Kaylie Harris
Holton
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Fricanos Muskegon Lake
Muskegon, MI
03.2023 - 02.2026
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to expedite timely food delivery and maintain high service standards.
- Managed multiple tables efficiently, demonstrating strong organizational and multitasking skills.
- Assisted in training new servers on menu knowledge and service procedures to enhance team performance.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Daycare Worker
Discovery School
Whitehall, MI
11.2024 - 12.2024
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed and implemented age-appropriate educational activities to foster learning and development.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Maintained a clean, organized, and safe environment for children to explore and play.
- Collaborated with team members to enhance care strategies and improve overall service delivery.
Education
High School Diploma -
Holton High School
Holton, MISkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Customer service
Timeline
Daycare Worker
Discovery School
11.2024 - 12.2024
Server/Bartender
Fricanos Muskegon Lake
03.2023 - 02.2026
High School Diploma -
Holton High School