Kaylie Nicklas

Delivered comprehensive clinical and administrative support to medical staff, enhancing patient care efficiency.

• Recorded patient histories and vital signs, preparing patients for examinations.
• Assisted physicians during examinations and minor procedures to ensure smooth operations.
• Managed patient records and scheduled appointments to optimize office workflow.
• Maintained confidentiality and professionalism while providing compassionate patient care.

• Provided exceptional customer service in retail environment, enhancing customer experience.
• Managed nightly deposits and prepared financial reports to ensure accuracy.
• Oversaw store operations and maintenance to guarantee efficient daily functions.

• Managed inbound calls while efficiently scheduling service appointments.
• Coordinated technician schedules and adjusted logistics as needed.
• Resolved customer concerns through professional communication and effective problem-solving.

• Executed filing and data entry tasks to maintain organized records.
• Provided phone support to address inquiries and resolve issues promptly.
• Assisted in office operations during summer and school breaks, ensuring continuity.