Kaylie Pierce
Muskogee,OK
Summary
Knowledgeable medical biller and coder with robust background in facilitating patient referral processes and ensuring seamless coordination between healthcare providers. Proven success in optimizing referral workflows and enhancing patient satisfaction through effective communication. Demonstrated ability in leveraging medical terminology and patient care coordination skills to streamline operations and support clinical teams.
Healthcare professional with proven track record in managing patient referrals and coordinating care among various medical providers. Known for strong commitment to improving patient experiences and streamlining referral processes. Valued team player recognized for adaptability and effective collaboration, with key skills in medical terminology and patient care management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Referral Specialist
Saint Francis Healthcare System
06.2023 - Current
- Entered different data using epic to document referrals and results.
- Reduced wait times by prioritizing urgent referrals and coordinating appointments with appropriate specialists promptly.
- Managed a high volume of referrals daily while consistently meeting deadlines for processing requests and scheduling appointments.
- Streamlined the referral process for increased accuracy, resulting in a significant reduction of errors and delays.
- Linked families to relevant community support to meet non-medical needs.
- Expedited appointment scheduling by maintaining an organized database of preferred specialists and their availability.
CNA
Brightstar Healthcare
03.2021 - 01.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Coweta High School
Coweta, OKMedical Billing And Coding
Community Care College
OK07-2026
Skills
- HIPAA compliance
- Healthcare regulations
- Appointment scheduling
- Insurance verification
- Medical coding
- Medical billing
- Referral coordination
- Patient scheduling
- Strong organization
- Follow-up skills
- Pre-authorizations
- Teamwork
Certification
- CNA - Certified Nurse Assistant
Languages
English
Full Professional
Timeline
Medical Referral Specialist
Saint Francis Healthcare System
06.2023 - Current
CNA
Brightstar Healthcare
03.2021 - 01.2023
Coweta High School
Medical Billing And Coding
Community Care College
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