Kaylie Wiggins
Jefferson,United States Of America
Summary
Shift lead and patient care professional with experience supporting store operations, customer concerns, inventory control, and cash handling. Known for steady teamwork, clear communication, and dependable care in fast-paced environments. Committed to learning, taking on responsibility, and growing into greater opportunities.
Overview
6
6
years of professional experience
Work History
Shift Lead/ Assistant Manager
Papa Johns
01.2021 - Current
- Oversee shift operations, coordinating with General Manager, District Manager, and owners to maintain business standards. Lead staff during shifts and preparing for oncoming shifts by setting up the store according to corporate expectations. Manage customer calls, resolved order issues, address customer concerns, process and received inventory, count money, close or open the store, and prepared for next day's shift. Analyze store performance in meetings to identify opportunities for improving customer and corporate compliance.
Patient Care Technician (PCT)
Landmark Hospital
08.2024 - 11.2024
- During my time at this job, I learned many useful things. During my time of working at this hospital I experienced taking care of many patients from the ICU and much more who needed different levels of care depending on the reason for being hospitalized. I loved caring for people and at this job I learned what it really meant to work in a hospital setting. As a PCT at this hospital, I grabbed patient's vitals and provided meals to those who were not on a feeding tube. I turned patients every 2 hours and cleaned and bathed them. Some days this also meant handling codes and even doing CPR when needed. The patient's care was the first thing on my mind as well and making sure my patient was comfortable and safe.
Education
Associates - Business Administration
University Of North Georgia
Gainesville, Ga05-2027
High School Diploma - High School
Jackson County High School
Hoschton, Ga05-2022
Skills
- Service Management
- Operations management
- Operational Efficiency
- Inventory control
- Cash handling
- Quality control
- Team Leadership
- Leadership
- Decision-making capacity
- Problem Solving
- Customer Service
- Collaboration
- Conflict resolution
- Employee training
- Communication
- Positive Attitude
Timeline
Patient Care Technician (PCT)
Landmark Hospital
08.2024 - 11.2024
Shift Lead/ Assistant Manager
Papa Johns
01.2021 - Current
Associates - Business Administration
University Of North Georgia
High School Diploma - High School
Jackson County High School